Astrid Salerno
Clermont,FL
Summary
Hardworking Backroom Associate focused on maximizing team efficiency and customer service by retrieving, stocking, and moving merchandise. Knowledgeable about customer service standards and sales processes.
Overview
14
14
years of professional experience
Work History
Cafeteria Assistant
Pineridge Elementary School
02.2023 - 10.2023
- Enhanced customer satisfaction by providing efficient and friendly service in the cafeteria.
- Assisted in maintaining a clean and organized dining area for an enjoyable dining experience.
- Prepared and served meals with attention to dietary restrictions, ensuring all customers'' needs were met.
- Supported kitchen staff by assisting with food preparation, improving overall efficiency of meal production.
OUTBOUND LEAD
WALMART DISTRIBUTION CENTER
10.2018 - 11.2022
- Supervise the associates and make sure orders are being completed in a timely manner.
- Enhanced team productivity by implementing efficient outbound strategies and streamlining processes.
- Trained new hires on company procedures, products, and best practices for successful outbound calling.
DISPATCHER
ORANGE LAKE RESORTS / MASTERCORP
08.2014 - 10.2018
- Recorded shipment data for reporting, accounting and recordkeeping purposes
- Answer multi calls and dispatched housekeeping and crews to assigned locations
- Daily established work procedures and schedules
- Maintained sanitation, health and safety standards in work areas.
FOOD & BEVERAGE
WALT DISNEY WORLD
11.2011 - 01.2015
- Provided efficient and courteous service to customers as cashier.
FRONT DESK AGENT
BAREFOOT'N IN THE KEYS
04.2010 - 11.2011
- Made and confirmed reservations
- Assist guest of any concern or question about the stay.
Education
HIGH SCHOOL DIPLOMA -
JOSE FA VELEZ BAUZA
Peñuelas, P.R.05.2008
Skills
- Costumer Service
- Data Documentation
- Safety and Security Procedures
- Shipment Inspection
- Bilingual Spanish & English
Timeline
Cafeteria Assistant
Pineridge Elementary School
02.2023 - 10.2023
OUTBOUND LEAD
WALMART DISTRIBUTION CENTER
10.2018 - 11.2022
DISPATCHER
ORANGE LAKE RESORTS / MASTERCORP
08.2014 - 10.2018
FOOD & BEVERAGE
WALT DISNEY WORLD
11.2011 - 01.2015
FRONT DESK AGENT
BAREFOOT'N IN THE KEYS
04.2010 - 11.2011
HIGH SCHOOL DIPLOMA -
JOSE FA VELEZ BAUZA
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