Accomplished writer and corporate communicator with broad experience in internal and executive communication, event planning and execution, marketing communications and editorial and creative direction across a variety of industries and audiences.
Overview
32
32
years of professional experience
Work History
Communications Consultant
Securian Financial
Saint Paul
05.2019 - Current
Created multimedia content for digital campaigns, including videos, infographics, and webpages.
Provided support during crisis management situations by crafting appropriate messaging.
Edited copywriting materials to create a cohesive story arc across multiple platforms.
Developed communication guidelines to ensure consistency across all channels.
Conducted research on current trends in the communications industry to identify opportunities for improvement.
Worked with stakeholders from different departments to coordinate messaging efforts across various channels.
Planned and executed public outreach campaigns using traditional and digital methods.
Drafted speeches for high-level executives attending important functions.
Developed and implemented strategic communications plans to promote organizational initiatives.
Updated employees on communication protocols.
Maintained professionality and efficiency while working closely with leadership.
Developed plans or materials to communicate organizational activities beneficial to environment, public safety or other important social issues.
Conferred with other managers to identify trends or key group interests or concerns.
Coached client representatives in effective communication with public or employees.
Communications Manager (Internal and Marketing Communications)
MERRILL CORPORATION
St. Paul
12.2016 - Current
Company Overview: Global provider of SaaS-based technologies and professional solutions focused on financial and corporate markets.
Responsible for Marketing Communications and Internal Communications planning, project management and execution for global employee and client base.
Maintain strategic internal communications program including intranet, internal social media and traditional communication channels through close collaboration with a variety of business partners.
Plan, develop and execute marketing communication programs including public relations/media, vendor partner relationships, product-based sales collateral and thought leadership.
Maintain and execute content and editorial content calendars.
Manage creative agency and act as liaison between agency and Field Marketing, Digital Marketing, Email Marketing and Sales.
Traffic all content activity using Kapost content management system. Leverage platform functionality to create comprehensive global content accessibility for Sales team, improve metric reporting and maintain a single source of truth for all client-facing collateral.
Global provider of SaaS-based technologies and professional solutions focused on financial and corporate markets.
Senior Communications Consultant
MERRILL CORPORATION
St. Paul
09.2014 - 12.2016
Company Overview: Global provider of SaaS-based technologies and professional solutions focused on financial and corporate markets.
Established new function to support departmental and strategic communications.
Direct engagement with C-Suite and senior-level management internationally.
Developed, launched and maintained new employee intranet using SharePoint Online.
Drove internal brand launch, including first global employee meeting in company history.
Led communication through significant company transformation including leadership changes, restructuring and divestitures.
Enhanced employee engagement through internal social media, special events and traditional tactical development.
Global provider of SaaS-based technologies and professional solutions focused on financial and corporate markets.
Communications Consultant
XCEL ENERGY – Prairie Island Nuclear Generating Plant
Red Wing
08.2013 - 08.2014
Company Overview: A leading electricity and natural gas energy company.
Provided communication support within a highly regulated industry.
Collaborated with site and corporate leadership for daily program of newsletters, informational videos and supplemental media.
Developed programs for office/desk-bound employees and line/production employees to carry turnaround messaging and industry-required information.
Created collateral for external stakeholders focused on strategy, transformation, education and community engagement.
A leading electricity and natural gas energy company.
Manager, Executive Communications
SUPERVALU INC.
Eden Prairie
03.2010 - 07.2012
Company Overview: A Fortune 100 national retail grocery and supply chain services company.
Established new function to set and support senior-level communications objectives.
Stewardship of short- and long-term strategy messaging.
Direct engagement with C-Suite and senior-level management.
Close collaboration with media, investor and internal teams to ensure message consistency for strategic, crisis and business change.
Speechwriting and venue guidance for internal and external engagements.
Key accomplishments: planning and executing the company’s award-winning all-store-director summit meeting; engineering executive visibility programs; integrating social media into executive communication programs.
A Fortune 100 national retail grocery and supply chain services company.
Manager, Creative Services
SUPERVALU INC.
Eden Prairie
09.2006 - 02.2010
Company Overview: A Fortune 100 national retail grocery and supply chain services company.
Created, staffed and trained new four-person Creative Services team that supported Corporate Communications, Human Resources and Investor Relations strategies through tactical development.
Key responsibilities: communicating creative direction to designers; executive event planning and management; re-inventing monthly video programs; implementing and managing communication opportunities for executives and associates.
A Fortune 100 national retail grocery and supply chain services company.
Senior Coordinator, Corporate Communications
SUPERVALU INC.
Eden Prairie
05.2001 - 08.2006
Company Overview: A Fortune 100 national retail grocery and supply chain services company.
Developed and deployed uniform brand messages to key stakeholders.
Introduced new Home Office and company-wide electronic and print newsletters to improve internal strategic focus.
Retained and collaborated with designers to create internal visual branding.
Key accomplishments: introduced a new mission and values statement; coordinated communications throughout a number of acquisitions and divestitures; managed all-associate meetings with the chief executive officer and executive team; supported Investor Relations conferences.
A Fortune 100 national retail grocery and supply chain services company.
Manager, Marketing Communications
RAINFOREST CAFÉ
Minneapolis
02.2000 - 12.2000
Company Overview: An environmentally conscious concept family restaurant.
Developed, coordinated and wrote marketing materials for the U.S. locations of this international restaurant chain.
Completed projects including consumer product introductions, menu redesign, retail collateral and loyalty club newsletter.
Facilitated knowledge transfer during acquisition by Landry’s Restaurant Inc.
An environmentally conscious concept family restaurant.
Editor/Project Manager
LLEWELLYN WORLDWIDE
Saint Paul
01.1997 - 12.1999
Company Overview: A new age, pagan, divination and alternative health publisher.
Guided manuscripts through the publishing process, including acquisition, marketing, publicity and sales meetings.
Edited, designed and typeset 12 to 14 titles each year.
Collaborated with all company departments, executives and authors.
A new age, pagan, divination and alternative health publisher.
Editor-in-Chief
WHERE Twin Cities Magazine
Minneapolis
01.1993 - 06.1996
Company Overview: A local edition of an international network of city guides and visitor information.
Planned and created all editorial content of monthly publication for upscale travelers (audited circulation 27,000 copies/month).
Communicated visual creative direction for each issue within WHERE International guidelines.
Represented the magazine at local and national networking functions and as a member of the board of directors of the Twin Cities Concierge Association.
A local edition of an international network of city guides and visitor information.
Education
History of Art
Bryn Mawr College
Bryn Mawr, Pennsylvania
Skills
Crisis communication
Copywriting editing
Strategic communications planning
Stakeholder engagement
Internal communications
Speechwriting
Communication guidelines development
Employee engagement
Team collaboration
Project management
Writing
Multimedia storytelling
Corporate communications
Crisis management
Message development
Crisis communications
Executive coaching
Communications audits
Teamwork and collaboration
Problem-solving
Self motivation
Creative thinking
Adaptability and flexibility
Active listening
Excellent communication
Professional Recognition
2006, International Association of Business Communicators (IABC) Silver Quill Award of Merit, Employee Communications, Introducing a New Business Initiative
2007, IABC Silver Quill Award of Merit, Communications Management/Employee Communications, Day One: A New SUPERVALU
2011, IABC Bronze Quill Award of Excellence, Employee Communications, What is Fresh? Our New Focus
2011, SUPERVALU Human Resources, Game Changer
2012, Communicator Award (video), Four Behaviors to Win
2012, SUPERVALU Human Resources Excellence Award, 2011 SUPERVALU Store Director Summit
2012, IABC Bronze Quill Award of Excellence, Employee Communications, SUPERVALU Store Director Summit
Timeline
Communications Consultant
Securian Financial
05.2019 - Current
Communications Manager (Internal and Marketing Communications)
MERRILL CORPORATION
12.2016 - Current
Senior Communications Consultant
MERRILL CORPORATION
09.2014 - 12.2016
Communications Consultant
XCEL ENERGY – Prairie Island Nuclear Generating Plant
Communications Consultant at UNESCO Cairo Liaison Office For Arab States & Regional Office for Egypt and SudanCommunications Consultant at UNESCO Cairo Liaison Office For Arab States & Regional Office for Egypt and Sudan