Asumi Temanaha
Honolulu,HI
Summary
Bilingual professional with fluency in Japanese and English, offering excellent communication and interpersonal skills. Experienced in customer-facing roles within the hospitality and retail sectors, with a proven track record of delivering exceptional service. Detail-oriented, organized, and capable of managing multiple priorities effectively. Seeking to contribute to the success of Marriott Vacation Club Waikiki as a Front Desk Agent.
Overview
5
5
years of professional experience
Work History
Sales Associate
Waimea Trading Company Inc.
04.2023 - Current
- Provided exemplary customer service, engaging with customers, offering product recommendations, and addressing inquiries.
- Processed transactions accurately and efficiently using point-of-sale systems.
- Maintained a clean and organized store environment, including merchandise displays and inventory management.
- Collaborated with team members to achieve sales targets and meet customer needs effectively.
- Built relationships with customers to encourage repeat business.
- Answered customer questions about sizing, accessories, and merchandise care.
Receptionist
Naturally Plus USA, Inc.
04.2019 - 05.2021
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Answered phone promptly and directed incoming calls to correct offices.
- Resolved customer problems and complaints.
- Confirmed appointments, communicated with clients, and updated client records.
Education
Associate of Arts - Hospitality And Tourism
Kapiolani Community Collage
Honolulu, HI05.2017
Skills
- Bilingual Proficiency: Japanese (Native) and English (Fluent)
- Customer Service
- Front Office Operations Certification (Apollo Hotel & Lodging Educational Institute)
- Microsoft Office Suite (Word, Excel, PowerPoint)
- Attention to Detail
- Data Entry and Database Management
- Excellent Communication Skills
Timeline
Sales Associate
Waimea Trading Company Inc.
04.2023 - Current
Receptionist
Naturally Plus USA, Inc.
04.2019 - 05.2021
Associate of Arts - Hospitality And Tourism
Kapiolani Community Collage
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