Asusena Ramirez
North Hollywood,CA
Summary
Experienced with managing customer interactions and ensuring pleasant dining experience. Utilizes strong communication and multitasking skills to handle high-pressure environments efficiently. Track record of building rapport with guests and ensuring their needs are met promptly.
Overview
5
5
years of professional experience
Work History
Waitress
Tres Hermanos
07.2021 - Current
- Kept server areas clean and stocked to increase efficiency while working tables.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Managed cash transactions accurately, ensuring proper change was provided to customers as needed.
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
Caisher
Jack In The Box
09.2020 - 07.2021
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Restocked and organized merchandise in front lanes.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
Cashier
Ross Dress For Less
12.2019 - 09.2020
- Learned duties for various positions and provided backup at key times.
- Processed refunds and exchanges in accordance with company policy.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Set up new sales displays each week with fresh merchandise.
- Worked with floor team and managers to meet wide range of customer needs.
Education
High School Diploma -
Cal Burke High School
Van Nuys, CA06.2019
Skills
- Strong multitasking
- Customer Service
- Food Running
- Sales Techniques
- Cleaning and sanitizing
- Cleanliness
- Service prioritization
Languages
Spanish
Professional Working
English
Full Professional
Timeline
Waitress
Tres Hermanos
07.2021 - Current
Caisher
Jack In The Box
09.2020 - 07.2021
Cashier
Ross Dress For Less
12.2019 - 09.2020
High School Diploma -
Cal Burke High School
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