Data Science and Analytics technical leader with 16+ years of experience in building creative and innovative enterprise class data products for state governments, retail, finance, banking, manufacturing, and electronics sectors.
Extensive experience in leveraging AI, Analytics tools and methodologies to solve business problems, discover insights and increase operational efficiencies.
Excellent experience using Machine Learning and Data Mining approaches to solve business problems.
Published author with experience in disseminating AI and analytics knowledge to broader audience. Google scholar: https://scholar.google.com/citations?user=AgLX3KQAAAAJ&hl=en
Overview
16
16
years of professional experience
Work History
Data Science Tech Leader
USAA, Federal Savings Bank
Plano, TX
12.2023 - Current
Lead the bank's fraud and central operations data science function
The current portfolio of projects generates ~ $74 MM in value to the bank
Responsible for delivering ML, GenAI, and advanced analytics solutions that help fraud, AML, disputes, root cause analysis, and debt collection functions
Delivered a GenAI solution to help AML function automate the high-risk member annual reviews, $19 MM in value
Partner with cross-functional stakeholders from IT, business, data engineering, and architecture to identify and implement AI solutions
Collaborate with business partners across the bank to identify gaps in their processes and develop AI and GenAI PoCs, focusing on reviewing and refining business processes to leverage AI opportunities
Tools and Technologies: GenAI, Machine Learning, Python, AWS Sagemaker, Snowflake, GCP, SQL, Gemini Pro, Mistral, Cortex AI
Data Science Tech Lead
Bose Corporation
Irving, TX
07.2021 - 12.2023
Delivered and managed a portfolio of AI projects for supply chain function that resulted in a net savings of ~$48M for Bose
Develop Artificial Intelligence and analytical solutions to extract insights from data for driving business and customer value
Lead and contribute to the end-to-end development and deployment of predictive and prescriptive models for marketing, sales, finance, supply chain, and other business applications
Responsible for developing GenAI solutions that increased our cold start forecasting accuracy by ~78%
Develop sell-through forecasts for the new products that are yet to be launched to the market using machine learning methods
Engage with business partners and stakeholders to understand business problems and translate into data science solutions
Develop data engineering and analytics solutions using alteryx, tableau, and snowflake
Manage a team of data scientists, and analysts to develop state-of-the-art ML solutions for generating forecasts
Lead analytics and data science solutions for Fidelity's Core-market's marketing and sales chapters
The work that I led impacts 190+ individuals and millions of Fidelity's customers
Develop and implement analytics to drive sales and marketing - engagement, new business and retain existing B2B customers of Fidelity's Workplace Investing business
Develop machine learning and AI solutions to help uncover latent and hidden trends within our data to understand the needs of the customer and deliver marketing strategies that can help Fidelity win new business
Machine Learning models to understand the propensity of prospects that have highest likelihood to convert to an opportunity
Data driven attribution models to understand the effectiveness of marketing channels
Tools and Technologies: Data Analysis, Machine Learning, Tableau, Snowflake, Python, MS SQL Server DB, Tableau, SQL
Sr. Manager Data Analytics
Fidelity Investments
Westlake, TX
10.2015 - 04.2018
Implement People and Performance analytics for Workplace Investments
Define strategy for positioning WI- Performance solutions to provide prescriptive and predictive solutions
Partnered with cross-functional teams to develop machine learning based solutions such as: attrition analysis, Quality of Hire, Resume analytics etc
Developed several Machine Learning and statistical models from scratch to understand and improve associate's performance
Developed analytics and data strategy to effectively store and consume information
Established centralized data warehouse to enable historical reporting, data governance using SSIS and Alteryx
Designed a robust and comprehensive data infrastructure that facilitated for measuring 'Phone Associate's' speed-to- proficiency
This unique metric helped organization to develop, nurture and coach associates
Lead and develop self-service Business Intelligence products using - Tableau and Oracle BI
Manage analytics product backlog and manage business intelligence & advanced analytics projects
Tools and Technologies: MS SQL Server DB, Oracle DB, Oracle BI, Tableau, Alteryx, SQL, Python, SAS, SPSS and Agile Jira
Principal Software Engineer (Data Management) - FIMT Asset Management
Fidelity Investments
Westlake, TX
04.2014 - 10.2015
Executed strategies and defined architecture for Asset Management's Business Intelligence products
Scope projects and define project plans for various data products
Led agile BI teams through the SDLC process and defined post production support strategies
Designed analytics and data solutions for multiple product lines using tools such as - Oracle BI and Business Objects
Engineered Cloudera - Hadoop based system which can store, process, analyze and provide insights on top of 27 plus million rows of data from variety of structured and unstructured sources such as - Bloomberg, S&P and FITCH
Leveraged open source tools such as Python and Linux to parse, clean, automate and load data to Hadoop file system
Provide guidance and consulting support for 7 product lines in implementing data and analytics strategies
Assist and guide agile team members on data design and governance process
Provided multiple strategy presentations to Senior team to articulate BI technology road map and solicit required budget
Tools and Technologies: Oracle DB, Oracle BI, Business Objects, SQL, Master Data Management, Hadoop 2.0, Cloudera, Python, Impala and Linux
Sr. Business Intelligence/ OBIEE developer
First Object Inc.
Dallas, TX
10.2012 - 04.2014
Delivered software development and BI solutions for clients across diverse industries, including government and healthcare
Developed and maintained Oracle BI, Business Objects reports, and dashboards
Scoped user requirements, designed data models, and built metadata layers for reporting
Ensured end-to-end security and administered BI servers for multiple instances
Designed enterprise-wide BI practices, managed migrations, and oversaw delivery pipelines for databases, ETL, and BI solutions
Tools and Technologies: Oracle DB, MS SQL, Oracle BI (OBIEE), Business objects, Python, Hadoop, SQL, Microsoft BI, Informatica and Tableau, Various ERP systems
OBIEE Developer
Om Tek Inc.
Dallas, TX
01.2011 - 10.2012
Developed business intelligence applications using OBIEE and BI Publisher
Created enterprise-wide reporting for a large government entity using OBIEE and SQL
Created groups in the repository and added users to the groups and granted privileges explicitly and through group inheritance
Gathered requirements from the users and generated prototype reports to help the business to visualize the design
Tools and Technologies: Oracle DB, OBIEE, SQL, BI Publisher
Systems Analyst
Nemo IT Solutions Inc.
Dallas, TX
08.2010 - 01.2011
Analyze functional inputs for reporting and BI applications
Develop reports for business users in OBIEE and BI Publisher
Create validations and analysis using SQL
Tools and Technologies: Oracle DB, OBIEE, SQL, BI Publisher
Teaching assistant/ Data Analyst
University of North Texas
Denton, TX
09.2008 - 05.2010
Maintain and develop student information reports and publish on Universities blackboard
Performed local data reporting against variety of sources like EXCEL, PowerPoint and RDBMS
Published reports using Adobe Photoshop, Dreamweaver and Oracle tools
Created automated assignment grading and report scheduling system using Excel and Oracle reporting tools
Use SQL and Excel Macros to produce summary and detailed reports for business school professors
Education
Bootcamp - AI Engineering
AI Makerspace
01.2024
Certification Course - Large Language Models (LLMs)
Edureka
01.2023
Master of Science - Data Science
Southern Methodist University
01.2018
Master of Science - Electrical Engineering
University of North Texas
01.2010
Bachelor of Science - Electrical Engineering
JNTU, India
01.2008
Skills
Python
Numpy
Pandas
Scikit-Learn
Matplotlib
Keras
TensorFlow
C
R
SAS
MS SQL
Oracle
AWS
GCP
Sagemaker
Tableau
Oracle BI
Business Objects
MS-SSRS
Plotly
Hadoop
Cloudera
Informatica
Alteryx
Snowflake
GenAI
LLMs
Classification
Clustering
Regression
Feature Engineering
Statistical Learning
Data Mining
Deep Learning
Natural Language Processing
Workstatus
US Green Card
Timeline
Data Science Tech Leader - USAA, Federal Savings Bank
12.2023 - Current
Data Science Tech Lead - Bose Corporation
07.2021 - 12.2023
Director Data Science and Analytics - Fidelity Investments