Asya Hayes
Indianapolis,IN
Summary
Dynamic and results-oriented professional with experience at Eskenazi Hospital, adept in insurance verification and fostering positive patient relations. Demonstrated ability to enhance operational efficiency, evidenced by reducing patient wait times and streamlining stockroom management. Skilled in patient confidentiality and a motivated team player, committed to delivering high-quality support in healthcare settings.
Overview
5
5
years of professional experience
Work History
Patient Registration Representative
Eskenazi Hospital
03.2022 - Current
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Prepared patient charts before visits to facilitate easy access to relevant information for healthcare providers.
- Maintained clean and organized workspaces to promote smooth operation and easy access to patient information.
- Collected payments and co-pays from customers using large variety of insurance programs, adjusting amounts based on specific plan directives.
- Reduced wait times for patients by consistently processing registrations promptly and efficiently.
Stock Room Associate
Franciscan Physician Network
01.2020 - 02.2022
- Checked numbers manually and used hand-held equipment to locate products.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Contributed to a positive working environment through strong collaboration with team members and proactive problem-solving when challenges arose.
- Improved order processing speed by organizing items in the stock room according to SKU numbers and product categories.
- Enhanced stock room efficiency by implementing a streamlined inventory management system.
- Stock rooms for nurses, or doctors
Education
High School Diploma -
Warren Central High School
9500 E 16th Street 06-2013
Skills
- Insurance verification
- Payment collection
- Patient confidentiality
- Patient relations
- Stock organization
- Product sorting
- Stockroom arrangements
- Motivated team player
- Staff training
Timeline
Patient Registration Representative
Eskenazi Hospital
03.2022 - Current
Stock Room Associate
Franciscan Physician Network
01.2020 - 02.2022
High School Diploma -
Warren Central High School