Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Atalia Perez Resendiz

Export,PA

Summary

Dedicated and empathetic Medical Assistant offering experience in direct patient care and medical office management experience. Committed to obtaining highest level of patient satisfaction. Dedicated to complying with regulatory and practice standards. Cultivates trust and rapport with patients through excellent communication and interpersonal skills.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Certified Medical Assistant

Davidson Family Medicine, an Avance Care practice
Davidson, North Carolina
05.2024 - 11.2024
  • Assisted physicians with patient examinations and medical procedures to ensure quality care.
  • Administered medications and vaccinations according to healthcare provider directives.
  • Supported laboratory operations by collecting and processing specimens efficiently.
  • Conducted diagnostic tests, including EKGs and hearing screenings, per established protocols.
  • X-ray experience
  • Scheduled patient appointments both by phone and in person to optimize clinic flow.
  • Managed medical supply inventory, ensuring adequate stock levels were consistently maintained.
  • Relayed important patient messages to physicians regarding concerns and treatment updates.
  • Assisted with scheduling patient appointments and follow-up visits.

Medical Assistant

Kintegra Health
Gastonia, NC
07.2022 - 11.2023
  • Measured vital signs and took medical histories to prepare patients for examination.
  • Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
  • Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
  • Organized charts, documents and supplies to maintain team productivity.
  • Documented notes during patient visits.
  • Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
  • Responded to patient callbacks and phone-in prescription refill requests.
  • Educated patients about medications, procedures and physician's instructions.
  • Secured patient information and maintained patient confidence by completing and safeguarding medical records.
  • Contacted pharmacies to submit and refill patients' prescriptions.
  • Participated in team meetings to improve workflows and contribute to improving patient population outcomes.

Patient Service Representative

kintegra health
Gastonia, NC
09.2020 - 06.2022
  • Accessed patient information through various software applications, maintaining strict confidentiality to remain compliant with HIPAA regulations.
  • Scheduled patient appointments and procedures.
  • Scheduled patient appointments over phone and in person, maximizing productivity.
  • Completed registration procedures for patients, expertly inputting information to meet provider, facility and legal requirements.
  • Cultivated positive relationships with patients to help facility meet satisfaction scores and patients obtain best possible care.
  • Collaborated with clinical and administrative staff to meet patient needs.
  • Stayed current on community-based resources and services useful to patients.
  • Verified documentation methodically to avoid critical errors impacting care delivery and payments for services.

Education

High School Diploma -

Forestview High School
Gastonia, NC
06-2020

Some College (No Degree) -

NIMAA
1525 Raleigh St. Suite 260, Denver, CO 80204

Some College (No Degree) -

Gaston College
Dallas, NC

Skills

  • Fluent in Spanish
  • Patient assessment
  • Phlebotomy
  • Medication administration
  • Triage assessment
  • Treatment setup
  • X-ray experience
  • Vital signs and examinations
  • Wound care management
  • EKG administration
  • Medical documentation
  • Patient education
  • Patient engagement
  • Record keeping
  • EMR / EHR
  • Clinical documentation
  • Basic life support
  • Professionalism and ethics
  • Companionship and emotional support

Certification

  • Certified Medical Assistant (CMA) AAMA

Languages

Spanish
Professional

Timeline

Certified Medical Assistant

Davidson Family Medicine, an Avance Care practice
05.2024 - 11.2024

Medical Assistant

Kintegra Health
07.2022 - 11.2023

Patient Service Representative

kintegra health
09.2020 - 06.2022

High School Diploma -

Forestview High School

Some College (No Degree) -

NIMAA

Some College (No Degree) -

Gaston College

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