Aymara Perez
Wilmington,NC
Summary
Experienced Certified Medical Assistant for 20 years,recognized for improving patient satisfaction and clinic workflow. Strong skills in communication and patient education.
Compassionate Certified Medical Assistant skilled in patient care, clinical documentation, and vital signs monitoring.
I am also bilingual, and I am able to translate if need it for the Spanish population.
Overview
20
20
years of professional experience
Work History
Certified Medical Assistant
Wilmington Healthcare
Wilmington, NC
10.2021 - Current
- Administered patient care, including vital signs monitoring and medication administration.
- Assisted healthcare providers with examinations and procedures, ensuring patient comfort and safety.
- Managed electronic health records, maintaining accuracy and confidentiality of patient information.
- Educated patients on treatment plans and preventive care measures to enhance health outcomes.
- Coordinated patient appointments and follow-ups, optimizing clinic workflow efficiency.
- Conducted routine laboratory tests, ensuring timely processing of results for clinical decision-making.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Called and faxed pharmacies to submit prescriptions and refills.
- Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
- Reduced wait times for patients by maintaining an organized schedule and swiftly preparing examination rooms.
- Collected and documented patient medical information such as blood pressure and weight.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Conducted preliminary patient evaluations measuring weight, temperature and blood pressure.
- Taught patients about medications, procedures, and care plan instructions.
- Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
- Improved patient satisfaction by providing efficient and accurate medical assistance during appointments.
Certified Medical Assistant
Neuro Network Partners
Miami, FL
01.2014 - 09.2019
- Collaborated with interdisciplinary teams to streamline processes and improve patient satisfaction.
- Assisted physicians with various procedures, ensuring comfort and accuracy for optimal patient outcomes.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Enhanced clinic efficiency by thoroughly documenting patient information and updating electronic health records.
- Contributed to a welcoming atmosphere at the practice by greeting patients warmly upon arrival, checking them in efficiently, and answering any questions they had about their visit or overall healthcare needs.
- Prepared and administered medications to alleviate patient symptoms.
- Coordinated with other healthcare professionals for patient referrals, ensuring a seamless transition and continuation of care.
- Directed patients to examining rooms and coordinated transportation assistance as necessary.
- Facilitated continuity of care through proper scheduling of follow-up appointments based on physician recommendations.
- Educated patients on preventative care measures, effectively reducing the risk of future health complications.
- Educated patients by providing medication and diet information and clarifying physicians' orders, answering questions thoroughly.
- Expedited insurance claims processing by verifying coverage details and submitting accurate documentation in a timely manner.
- Performed medical records management, including filing, organizing and scanning documents.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Taught patients about medications, procedures, and care plan instructions.
- Improved patient satisfaction by providing efficient and accurate medical assistance during appointments.
Certified Medical Assistant
Pediatric Office
Miami, FL
08.2006 - 12.2013
- Enhanced patient outcomes by providing knowledgeable education on procedures, medications, and other physician instructions.
- Performed diagnostic tests accurately, contributing to swift diagnosis and appropriate treatment options.
- Obtained client medical history, medication information, symptoms, and allergies.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Prepared lab specimens for diagnostic evaluation.
- Collected pertinent data and calculations to aid physician in interpreting results.
- Administered patient care, including vital signs monitoring and medication administration.
- Directed patients to examining rooms and coordinated transportation assistance as necessary.
Education
BLS -
American Heart Association
Wilmington, NC11-2024
High School Diploma -
Cornerstone Christian Academy
Fayetteville, NC05-2006
CMA -
National Healthcare Association
Leawood, KS05-2006
Skills
- Specimens collection and processing
- Patient scheduling
- Patient care
- Clinical documentation
- Medication administration
- Electronic health records
- Vital sign monitoring
- Triage assessment
- Verbal and written communication
- Blood pressure measurement
- Injection administration
- Healthcare procedures
- Vital signs monitoring
- Direct patient care
- EMR / EHR
- Immunization administration
- Phlebotomy
- Fluent in Spanish
- Medical procedures
- Conversant in Spanish
Languages
Spanish
Native or Bilingual
Timeline
Certified Medical Assistant
Wilmington Healthcare
10.2021 - Current
Certified Medical Assistant
Neuro Network Partners
01.2014 - 09.2019
Certified Medical Assistant
Pediatric Office
08.2006 - 12.2013
BLS -
American Heart Association
High School Diploma -
Cornerstone Christian Academy
CMA -
National Healthcare Association