Summary
Overview
Work History
Education
Skills
Certification
Enjoying helping and meeting people, going to church and spending time with my family.
Timeline
Generic

Donna Myers

Summary

Dedicated administrative professional well-versed in communication and team building. Knowledgeable in medical terminology and scheduling. Ready to bring 26 years of relevant work experience to your team. Conscientious Healthcare professional offering over 26 years of experience in fast-paced settings. Competent in organizing charts, preparing patient rooms and supporting diagnostic processes through laboratory testing and medication administration. Positive and upbeat with excellent communication skills. Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment. Motivated Medical Assistant dedicated to delivering quality healthcare to patients. Excel at administrative support, technical troubleshooting and personnel coordination. Diligent in completing continued education credits yearly. Detail-oriented and knowledgeable Certified Medical Assistant skilled at completing patient-facing and office-based tasks by applying strong multitasking and organizational abilities. Independent worker with extensive medical experience and fastidious nature dedicated to optimal patient care. Conversational English abilities. Experienced Medical Assistant with extensive knowledge of medical regulations and policies. Offers strong dedication to informed patient care, administrative excellence and confidentiality. Organized Certified Medical Assistant with foundation in records management. Experienced in billing and collection procedures. Advanced medical terminology knowledge. Reliable Medical Support professional with 26 years of experience in medical environment. Expertly assist with office operations and physician support by gathering patient information. Cheerful during each patient interaction to improve satisfaction ratings and patient retention. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Dedicated Medical professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Enthusiastic eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of and training. Motivated to learn, grow and excel in . To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Reliable employee seeking position. Offering excellent communication and good judgment. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals. Experienced Certified Medical Assistant with over 6 years of experience in Medical field. Excellent reputation for resolving problems and improving customer satisfaction.

Overview

26
26
years of professional experience
1
1
Certification

Work History

Certified Medical Assistant

Tennova
Knoxville, TN
08.1996 - Current
  • Sanitized, restocked and organized exam rooms and medical equipment.
  • Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
  • Called and faxed pharmacies to submit prescriptions and refills.
  • Documented vital signs and health history for patients in clinic and hospital environments.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Directed patients to exam rooms, fielded questions and prepared for physician examinations.
  • Conducted preliminary patient evaluations measuring weight, temperature and blood pressure.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Assisted with routine checks and diagnostic testing by collecting and processing specimens.
  • Taught patients about medications, procedures and care plan instructions.
  • Prepared and administered medications to alleviate patient symptoms.
  • Enhanced patient outcomes by providing knowledgeable education on procedures, medications and other physician instructions.
  • Educated patients by providing medication and diet information and clarifying physicians' orders, answering questions thoroughly.
  • Promoted office efficiency, coordinating charts, completing insurance forms and helping patients with diverse needs.
  • Gathered forms and copied insurance cards to collect patient information for billing and insurance filing.
  • Directed patients to examining rooms and coordinated transportation assistance as necessary.
  • Arranged surgeries with surgical center, confirming times with patients and preparing admission and consent forms.
  • Performed or scheduled preventive maintenance on equipment to promote longevity of use, troubleshooting technical issues and coordinating repairs.
  • Performed clerical duties, such as word processing, data entry, answering phones and filing.
  • Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
  • Prepared patients for X-rays, electrocardiograms, suture removal and dressing changes.
  • Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
  • Explained procedures to patients to reduce anxieties and increase patient cooperation.
  • Maintained detailed records of test results by entering data and patient information into computer.
  • Liaised with patients and addressed inquiries, appointment requests and billing questions.
  • Oriented and trained new staff on proper procedures and policies.
  • Efficiently performed insurance verifications, pre-certifications and pre-authorization functions.
  • Prepared lab specimens for diagnostic evaluation.
  • Measured patient pulse oximetry.
  • Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
  • Implemented care and efficiency improvements to support and enhance office operations.
  • Collected pertinent data and calculations to aid physician in interpreting results.
  • Conducted monthly and quarterly inventory of supplies using facility cost reporting records.
  • Measured patient spirometry.
  • Followed appropriate procedures to minimize patient's exposure to radiation.
  • Monitored [Type] test accuracy using quality controls.

Education

High School Diploma -

Grainger High School
Rutledge, TN
05.1986

Skills

  • Multi-Line Telephone System Operation
  • Medical Supply Monitoring
  • Pharmacy Relations
  • Cleaning and Organizing
  • Exam Room Preparation
  • Operating EKG Equipment
  • Coordinating Drug Refills
  • Treatment Room Preparation
  • Routine Laboratory Testing
  • Medical Histories and Vital Statistics
  • Clinical and Operational Judgement
  • Injection Administration
  • Transcription and Dictation
  • Clinical Applications
  • Answering Questions
  • Wound Care
  • Pulse Oximetry
  • Endometrial Biopsy
  • HIPAA Compliance
  • Medical Terminology
  • Completing Insurance Forms
  • Diagnostic Testing
  • Transportation Assistance
  • Updating Medical Records
  • Social Perceptiveness
  • X-Ray Processing
  • Rapid Strep Testing
  • Proper Waste Disposal
  • Blood and Tissue Collection
  • Inventory and Supply Management
  • Electronic Health Records
  • Problem Anticipation and Resolution
  • Patient Relations
  • Holter Monitoring
  • Patient Examination
  • Administering Immunizations
  • Continuous Quality Improvement (CQI)
  • Lab Specimens and Collections
  • Processing Specimens
  • Electronic Charting
  • Invoice Statements
  • Bookkeeping Support
  • Efficiency Improvement
  • Reading Comprehension
  • Skin Pricks
  • Medical Coding
  • Supporting Daily Living Needs
  • Family Medicine
  • EPIC EMR
  • Patient Health Information Access
  • Mathematical Reasoning
  • Instructional Plan Implementation
  • Nursing Assistance
  • Floor Assignments
  • Venipuncture Expertise
  • Patient Chart Tracking
  • Pulmonary Function Measurement
  • Active Learning
  • Centrifuge Operation
  • Computerized Maintenance Management Systems
  • Foley Catheter Insertion and Removal
  • Punch Biopsies
  • Skin Tag Removal
  • Performing Urinalysis
  • Preparing Summaries
  • Performing EKGs
  • Telephonic Triage
  • HCPCS Training
  • Medical Equipment Functionality
  • Standards Compliance
  • Electric Nerve Stimulation
  • Patient Flow Coordination
  • Preliminary Testing
  • Remote Video Conferencing
  • Managing Medical Laboratory Equipment
  • Vitals Collection and Documentation
  • Flu Vaccinations
  • Medication Side Effect Knowledge
  • Complex Problem-Solving
  • Dressing Removal
  • Injury Treatment
  • Identifying Defects
  • Logging Messages
  • Patient Data Management Systems
  • Blood Chemistry Analysis
  • Patient Admission
  • Mobile Device Operation

Certification

  • RMA - Registered Medical Assistant
  • CNA - Certified Nurse Assistant
  • CMA - Certified Medical Assistant

Enjoying helping and meeting people, going to church and spending time with my family.

I Love spending time with my family and grandchildren I attend church and church functions and do many things with my family. I have been in the medical field for 26 years and enjoy helping patients and always try to go far and beyond for their care in making sure there needs are taken car of with medication,testing,ETC ,and make sure they are taken care of. I hope to make a difference in the life's of others.

Timeline

Certified Medical Assistant

Tennova
08.1996 - Current

High School Diploma -

Grainger High School
Donna Myers