Summary
Overview
Work History
Education
Skills
Associations
Timeline
Generic
Ata Louise

Ata Louise

West Palm Beach,FL

Summary

Highly accomplished Business Management Professional offering more than 15 years of leadership experience working with diverse range of projects. Successful at building and maintaining open communication between team members, clients and leadership. A Reliable and Quickly adapting individual whom is quality-driven and proactive with an advanced understanding of contract management, business processes and project operations. Knowledgeable in accounting principles, bookkeeping, budget and financial management.

Overview

19
19
years of professional experience

Work History

Executive Administrative Assistant

Neurological Surgery Of Palm Beach
Loxahatchee, FL
01.2022 - Current
    • Responded to emails and other correspondence to facilitate communication and enhance business processes.
    • Organized and updated schedules for executives.
    • Used software to coordinate meetings, appointments and tasks senior executives.
    • Scheduled appointments and handled calenders for neurosurgeons.
    • Medical Billing, Medical Records
    • Insurance Authorization and Verification
    • Patient documentation and demographics, HIPAA
    • Managed office logistics by scheduling appointments, maintaining files and collecting payments.
    • Managed office bookkeeping with insurance billing and patient payments.
    • Facilitated organized record retrieval and access by maintaining filing system for both in-house and discharged residents.

Executive Assistant

Acupuncture Of The Palm Beaches
Wellington, FL
05.2019 - 01.2021
    • Created expense reports, budgets and filing systems for management team.
    • Transcribed minutes of meetings and executed meetings and events for company to support sales, business development and senior management teams.
    • Organized envelopes, postage and mail correspondence for staff and management, maintaining postage meter and coordinating with delivery and courier services.
    • Updated executives on changing business needs by thoroughly documenting internal and client meetings.
    • Filed paperwork and organized computer-based information.
    • Executed basic banking and bookkeeping tasks.
    • Upheld strict timetables by maintaining accurate, balanced calendars.
    • Oversaw daily household activities for traveling clients.
    • Inventory, invoices and updates based on daily and weekly intervals
    • Scheduling of Daily events, personally and professionally

Real Estate Professional

Franco & Tate - Coldwell Banker Luxury
Palm Beach Gardens, FL
03.2017 - 09.2018
    • Liaised between buyers and sellers to provide positive experiences for both parties.
    • Coordinated appointments to show marketed properties.
    • Wrote listings detailing and professionally highlighting property features to increase sales chances.
    • Informed home buyer of sales, construction and warranty processes.
    • Worked closely with clients to facilitate appropriate loans, inspections and credit reports.
    • Handled day-to-day happenings of real estate office to consistently grow client base and increase revenue.
    • Wrote contracts to outline sales and purchases of properties.
    • Prepared homes for client arrivals during open house events and established signage and wayfinding aids.

Store Manager Trainer

FullyPromoted
Jupiter, FL
11.2017 - 06.2018
  • Provided informal coaching and support, assisting and supporting store associates in sales and customer service.
  • Opened and closed store 5 days per week.
  • Drove and maintained solid operational processes, inventory management and inventory rationalization
  • Trained new manager in store competencies
  • Customer Service, presenting B2B customers with branding and promotional products
  • Designing of Customers website, landing page, and/or customer store
  • Digitizing files for client artwork
  • Operation of Embroidery machine, Heat press, 3D-printing, Gamma printing - and error/troubleshooting of said machines
  • Inventory and ordering of products and accessories for proper job completion
  • Networking and established new customer base

Franchisee Support & Trainer

United Franchise Group
West Palm Beach, FL
11.2015 - 08.2017
  • Independently delivered onsite and remote technical support for 300+ Franchisees.
  • Developed and tested new POS, and website offerings prior to release to assist development team in bug identification.
  • Offered new franchisees training on business model and operation of their own business location.
  • Managed backup and recovery of POS data assets to safeguard availability and comply with Corporate.
  • Worked in tandem with CEO on rebranding company, and reported targeted areas during weekly meetings
  • Vendor relationship building, B2B

IT Support Specialist

Xerox
Fargo, ND
01.2015 - 10.2015
    • Created help desk tickets, troubleshot and resolved desktop issues.
    • Determined hardware and network system issues using proactive troubleshooting techniques.
    • Provided Tier 2 IT support to non-technical internal users through desk side support services.
    • Translated complex technical issues into digestible language for non-technical users.
    • Resolved diverse range of technical issues across multiple systems and applications for customers and end-users across various time zones.
    • Assisted customers in identifying issues and explained solutions to restore service and functionality.
    • Monitored systems in operation and input commands to troubleshoot areas.

Business Owner/Operator

Island Fusion
Moorhead, MN
02.2009 - 12.2014
    • Served as primary point-of-contact with suppliers and contractors to achieve inventory expectations.
    • Trained and motivated employees to perform daily business functions.
    • Put together realistic budgets based upon costs and fees for successfully operating business.
    • Devised and deployed sales and marketing tactics to drive strategic growth and support achievement of revenue goals.
    • Kept all building areas and equipment functional and well-organized to promote business performance.
    • Achieved sales goals and increased revenue and profits through productive strategy development and organizational leadership.
    • Reconciled daily sales, returns and financial reports in QuickBooks.
    • Optimized team hiring, training and performance.
    • Enhanced product awareness by taking pictures of new and available product offerings and posting to company's website and media accounts.
    • Provided outstanding coaching to clients to boost productivity.
    • B2B purchasing - vendor contracting
    • Contracts with 3 local colleges to ensure health and coaching of their sports teams
    • Day to day store operations, open and close.

Unit Controller

Emergency Department
Fargo, ND
02.2008 - 12.2013
    • Inventoried medications, supplies and equipment and distributed stock to trauma patients.
    • Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
    • Answered codes quickly and orchestrated efficient, skilled medical care.
    • Teamed on trauma and emergency interventions involving serious head injuries, gunshot wounds and thoracic trauma.
    • Collaborated with law enforcement on criminal cases by quickly reporting injuries and collecting needed evidence.
    • Provided skilled, timely and level-headed emergency response to critically-ill patients.
    • Entering trauma orders with prompt followthrough of STAT treatment

Project Manager

Small Business Buildout
Moorhead, MN
02.2009 - 10.2009
  • Identified plans and resources required to meet project goals and objectives.
  • Developed and initiated projects, managed costs, and monitored performance.
  • Achieved project deadlines by coordinating with contractors to manage performance.
  • Fostered relationships with vendors to promote positive working relationships.
  • Headed project teams specializing in design and launch activities.
  • Sourced, vetted and managed vendors needed to accomplish project goals.
  • Adhered to budget requirements with excellent planning and consistent expense monitoring.
  • Obtained city and state permits for project construction
  • Obtained state licensure for business operation
  • Planning and design of commercial location build-out
  • Purchase of business operating equipment for restaurant

Education

Bachelor of Science - Family Practice Nurse Practitioner

Rasmussen College
Moorhead, MN
05.2010

Associate of Applied Science - Practical Nursing

North Dakota State College of Science
Wahpeton, ND
05.2008

High School Diploma -

Norman County West High
Halstad, MN
05.2002

Skills

  • Office Supplies and Inventory
  • Administrative Oversight
  • Records Management Databases
  • Spreadsheet Creation
  • Video Conferencing Software
  • Master Calender Management
  • Invoice Preparation
  • Executive Schedule Management
  • Document Filing and Retrieval
  • Meeting Agenda Preparation
  • Travel Arrangement Coordination
  • Intuit QuickBooks
  • Bookkeeping and Basic Accounting
  • Reports and Financial Statements
  • Operating Procedures
  • File Maintenance
  • Google Docs
  • Sharepoint
  • Microsoft Office Suite Expertise
  • Organization and Time Management
  • Purchasing and Procurement
  • Managing Multiple Projects
  • Project Development
  • Subcontractor Relations
  • Project Drawings
  • Budgeting and Resource Management
  • CAD Drawings
  • Microsoft Windows and Office
  • Help Desk Support
  • Hardware and Software Repair
  • Recordkeeping
  • Data Entry Software
  • Adaptable and Flexible
  • Office Coordination
  • Order Purchasing
  • Developing Presentations and Reports
  • Administering Social Media Accounts
  • Timely Project Completion
  • Business Growth
  • Networking and Leadership
  • Quick to learn

Associations

BNI - Business Networking International

Conflict & Resolutions

Landmark I & II

GirlScouts of America

Campfire leadership

Timeline

Executive Administrative Assistant

Neurological Surgery Of Palm Beach
01.2022 - Current

Executive Assistant

Acupuncture Of The Palm Beaches
05.2019 - 01.2021

Store Manager Trainer

FullyPromoted
11.2017 - 06.2018

Real Estate Professional

Franco & Tate - Coldwell Banker Luxury
03.2017 - 09.2018

Franchisee Support & Trainer

United Franchise Group
11.2015 - 08.2017

IT Support Specialist

Xerox
01.2015 - 10.2015

Business Owner/Operator

Island Fusion
02.2009 - 12.2014

Project Manager

Small Business Buildout
02.2009 - 10.2009

Unit Controller

Emergency Department
02.2008 - 12.2013

Bachelor of Science - Family Practice Nurse Practitioner

Rasmussen College

Associate of Applied Science - Practical Nursing

North Dakota State College of Science

High School Diploma -

Norman County West High
Ata Louise