Atamjot Dosanjh

• Conducted market research to identify customer needs and preferences.
• Implemented proactive measures for mitigating risk associated with delayed or lost shipments, minimizing disruptions in the supply chain process.
• Established strong relationships with carriers by maintaining open communication and regularly providing updates on shipments.
• Developed comprehensive knowledge of industry regulations and guidelines, ensuring compliance in all transactions.
• Increased customer satisfaction by addressing and resolving carrier issues promptly and efficiently.
• Monitored market trends to identify new business opportunities, leading to increased sales revenue.
• Cultivated a positive work environment that fostered teamwork, collaboration, and productivity among colleagues.
• Negotiated rates with carriers for cost-effective solutions, resulting in improved profitability.
• Created customized logistics solutions tailored to specific client needs while maintaining a focus on cost efficiency and timely delivery.
• Continuously sought opportunities for professional development through industry trainings, workshops, and webinars.
• Partnered with internal departments such as accounting, IT, and marketing to improve interdepartmental communication and streamline processes.
• Mentored junior team members in best practices for negotiating rates, building relationships with carriers, and providing exceptional customer service.
• Prepared pricing agreements and contracts to close sales.
• Used consultative sales approach to understand and meet customer needs.
• Assisted clients throughout sales process and provided after-sales support to assess satisfaction and resolve problems.

• Organized and coordinated dispatch training programs for new hires and refresher training programs for existing personnel to continuously promote company vision, values and culture.
• Conferred with customers to address questions, problems and requests for service or equipment to allocate dispatch coverage during peak service times and during employee shortages.
• Recruited, interviewed and selected employees in compliance with hiring practices and minimum standards of qualification and recommended personnel for promotion, demotion or reclassification to meet staffing requirements.

Motivated staff to deliver high-level dispatch support while successfully meeting departmental goals.

• Verified authenticity of documents such as foreign identification or immigration documents.
• Performed routine data entry or other office support activities, including creating, distributing or filing documents.
• Worked closely with applicants to determine eligibility and verify accuracy and integrity of application data.
• Updated operational records or licensing information using computer terminals.
• Stayed up-to-date on State laws and licensing requirements to complete accurate and efficient reviews.
• Managed team of number employees, overseeing hiring, training, and professional growth of employees.
• Used coordination and planning skills to achieve results according to schedule.
• Led projects and analyzed data to identify opportunities for improvement.

• Created farm strategies to maximize production and convert farm operations to commercial standards.
• Tended to crops, which included fruit trees, vegetable plants, medicinal plants and herbs.
• Conferred with managers to evaluate weather or soil conditions, develop plans or procedures or discuss issues such as changes in cultivating techniques.
• Consulted job documentation, including customer orders and production schedules, to understand and implement production requirements, timetables and applicable parameters.
• Participated in production meetings to align crop strategies with objectives and address issues with current products and techniques.
• Inspected crops and inventory to evaluate conditions and determine necessary actions, including cultivating or harvesting crops.
• Communicated with management regarding weather forecasts, soil conditions and damage mitigation strategies.