Ateaja Hernandez
Summary
Caring and dedicated, well-rounded professional consistently achieving company goals through organized practices. Thrives under pressure and easily adapts to new situations or settings. Possesses a profound understanding and awareness of developmental differences, with the ability to teach, communicate, and adjust tasks as needed in a way that best fits the individual.
Overview
9
9
years of professional experience
Work History
Nail Technician
Joli Nail Spa
Roseville, CA
05.2024 - Current
- Established strong client relationships through exceptional customer service and communication skills.
- Developed and maintained strong relationships with customers to increase loyalty, trust and satisfaction.
- Sterilized and sanitized beauty tools and equipment to maintain hygiene and safety protocols.
- Ensured a clean and sanitary workspace, adhering to industry hygiene standards and practices.
- Communicated effectively with management concerning important customer issues.
- Collaborated with other salon staff members to create a positive work environment and seamless customer experiences.
Owner & Lead Technician
Pineapple XPress Nail Co.
12.2021 - Current
- Arranged on-demand, at-home manicure services.
- Oversaw financial planning and investment strategies.
- Created comprehensive branding strategies.
- Maintained accurate financial records.
- Coordinated and organized appointments.
- Managed inventory replenishment.
- Perform gel & lacquer manicure and pedicure services
- Acrylic enhancement expert
- Handled financial transactions efficiently.
- Executed sanitation protocols consistently.
- Demonstrated exceptional customer service communication skills.
Direct Support Professional
A Better Choice (ABC) LLC Youth Group Home
Dallas,Tx
02.2020 - 03.2023
- Maintained clean, safe, and well-organized patient environment.
- Managed youth boys transitioning to independent living with skill refinement support.
- Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
Patient Service Representative
Envision Imaging
Plano, TX
12.2017 - 01.2020
- Provide necessary assistance to technologists and radiologists.
- Ensured effective information exchange between patients, relatives, medical teams, admin professionals and governing agencies.
- Pre-registered patients and conducted screening questions minimizing insurance authorization delays.
- Coordinated patient schedules based on available slots at different imaging centers and modalities.
- Ensured follow-up with medical practitioners to obtain previous examination data.
- Secured verbal clinical details directly from patients for authorization purposes.
- Handled financial transactions including both co-payments and deductibles as directed.
Retail Sales Associate
Kids Footlocker/SIX02
Little Elm, TX
03.2016 - 08.2018
- Assisted clients by discovering their wants and necessities.
- Leveraged social media to recommend and select merchandise in alignment with customer needs and preferences.
- Processed cash and credit transactions efficiently.
- Ensure proper fit of merchandise for shoppers.
- Stayed informed about current sales, promotional offers, and policy guidelines.
- Organized charge slips, coupons, and vouchers for efficient processing.
- Identified potential security threats and theft incidents, implementing preventive measures.
Education
Licensed Nail Technician - Cosmetology
ITS Academy of Beauty
Denton, Texas11.2021
High School Diploma -
Grant Union High School
Sacramento, CA2015
Skills
- Licensed Nail Technician
- EPIC
- Windows
- Microsoft Office Suite
- Desktop support
- Business Management
Education
Denton, Texas,Elk Grove, California,Sacramento, CA
Contact
Sacramento, CA 95834
Timeline
Nail Technician
Joli Nail Spa
05.2024 - Current
Owner & Lead Technician
Pineapple XPress Nail Co.
12.2021 - Current
Direct Support Professional
A Better Choice (ABC) LLC Youth Group Home
02.2020 - 03.2023
Patient Service Representative
Envision Imaging
12.2017 - 01.2020
Retail Sales Associate
Kids Footlocker/SIX02
03.2016 - 08.2018
High School Diploma -
Grant Union High School
Licensed Nail Technician - Cosmetology
ITS Academy of Beauty