Atemnkeng Nkeze
Bowie,MD
Summary
Motivated and detail-oriented master's student in Information Security and Assurance, eager to contribute to Home Depot’s cybersecurity team through a Summer Internship. Bringing academic knowledge and practical experience to real-world challenges while enhancing skills in security, network security, threat analysis, and risk management,etc.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Order Fulfillment Associate
The Home Depot
01.2024 - Current
- Managed the staging and pickup of an average of 50 orders daily, ensuring 100% readiness for next-day deliveries, which improved operational efficiency by 20%
- Oversaw the timely and damage-free delivery of over 200 BOSS, CPO, Will Call, and BOPIS orders weekly, achieving a 98% customer satisfaction rate
- Collaborated with a team of 10 to implement process improvements that reduced order processing time by 15%, contributing to a 10% increase in customer satisfaction scores."
- Conducted daily inventory checks on over 500 items, maintaining a 95% stock availability rate, which minimized customer wait times and improved overall satisfaction."
Customer and Store Associate
Trible’s Inc.
01.2023 - 12.2023
- Collaborated with customers on product inquiries and purchase decisions, resulting in an 80% increase in revenue
- Enhanced customer satisfaction ratings through meticulous management of 100+ SKUs and strategic organization of store displays, with daily/weekly inventory turnover
- Effectively managed 500 daily transactions while employing problem-solving skills to address customer issues
Sales Associate
Target
01.2019 - 01.2020
- Elevated customer satisfaction scores and deepened product knowledge by delivering exceptional service and detailed product insights
- Fine-tuned stock levels to optimize inventory management efficiency and fostered cross-functional collaboration resulting in a 20% turnover increase
- Managed daily cash register operations overseeing an average of 50 transactions, and implemented strategies to enhance the accuracy of sales records
Education
Master's in Information Security And Assurance -
Strayer University
Prince George,MD06.2025
Bachelor of Science in Accounting and Computer Science -
Strayer University
Prince George,MD12.2019
Skills
Cybersecurity best practices
* Identity and Access Management (IAM)
* AWS/GCP and cloud security
* Incident Response
* Vulnerability Assessment
Soft Skills
critical thinking
Teamwork Skill
Presentation skills
Problem Solving
Certification
- CompTIA Security+
- AWS Solutions Architect
- Google Cloud Platform (GCP) Fundamentals
Schoolprojects
• Utilized AWS IAM, SSO and Okta to customize IAM roles and resolve IAM issues, resulting in a reduction in unauthorized access attempts and swift issue resolution for users.
• Developed and implemented a comprehensive solution to mitigate DDoS attacks on a cloud- based infrastructure
• Applied multi-factor authentication, performed access key rotation, and utilized encryption via KMS and S3 bucket to fortify company data security, bolster data protection levels, and ensure compliance adherence, resulting in a 30% increase in security and enhanced data protection
policies.
References
Mr. John Njenga
Principal Engineer & Mentor
Email; john_m_njenga@homedepot.com
Phone:678-234-7146
Susana Deonauth
Store Manager, The Home Depot
Phone: 240-302-7830
Timeline
Order Fulfillment Associate
The Home Depot
01.2024 - Current
Customer and Store Associate
Trible’s Inc.
01.2023 - 12.2023
Sales Associate
Target
01.2019 - 01.2020
Master's in Information Security And Assurance -
Strayer University
Bachelor of Science in Accounting and Computer Science -
Strayer University
- CompTIA Security+
- AWS Solutions Architect
- Google Cloud Platform (GCP) Fundamentals
Similar Profiles
SARAH MOREIRASARAH MOREIRA
District Hire Specialist Recruiter at HOME DEPOT POSITIONS, The Home DepotDistrict Hire Specialist Recruiter at HOME DEPOT POSITIONS, The Home Depot
Adamaris LopezAdamaris Lopez
Sales Associate at The Home DepotSales Associate at The Home Depot
Valerie JeanValerie Jean
Customer Service Representative at The Home DepotCustomer Service Representative at The Home Depot