Atemnkeng Nlkeze
Bowie,MD
Summary
Motivated and detail-oriented master's student in Information Security and Assurance, eager to contribute to cybersecurity team through a Summer Internship. Bringing academic knowledge and practical experience to real-world challenges while enhancing skills in security, network security, threat analysis, risk management, and other related areas.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Order Fulfillment Associate
The Home Depot
01.2024 - Current
- Managed the staging and pickup of an average of 50 orders daily, ensuring 100% readiness for next-day deliveries, which improved operational efficiency by 20%
- Oversaw the timely and damage-free delivery of over 200 BOSS, CPO, Will Call, and BOPIS orders weekly, achieving a 98% customer satisfaction rate
- Collaborated with a team of 10 to implement process improvements that reduced order processing time by 15%, contributing to a 10% increase in customer satisfaction scores
Customer and Store Associate
Trible's Inc.
01.2023 - 12.2023
- Collaborated with customers on product inquiries and purchase decisions, resulting in an 80% increase in revenue
- Enhanced customer satisfaction ratings through meticulous management of 100+ SKUs and strategic organization of store displays, with daily/weekly inventory turnover
Sales Associate
Target
01.2019 - 01.2020
- Elevated customer satisfaction scores and deepened product knowledge by delivering exceptional service and detailed product insights
- Fine-tuned stock levels to optimize inventory management efficiency and fostered cross-functional collaboration resulting in a 20% turnover increase
Education
Master’s - information security and assurance
Strayer University
Anne Arundel, MD09.2026
AWS/DevOps Certificate - Bootcamp
JJ Tech
Bowie, MD01-2025
Bachelor of Science - Computer Science/Accounting
Strayer University
Anne Arundel, MD12-2020
Skills
- Cybersecurity best practices
- Identity and access Management(IAM)
- AWS/GCP security
- Incident response
- Vulnerability Assessment
- Python
- Critical Thinking
- Teamwork Skill
- Problem Solving
- Communication skill
- Quick to learn
Certification
- CompTIA Security+
- AWS Solutions Architect
- AI Product Management
- Cybersecurity Management
- Google Cloud Platform (GCP) Fundamentals
Timeline
Order Fulfillment Associate
The Home Depot
01.2024 - Current
Customer and Store Associate
Trible's Inc.
01.2023 - 12.2023
Sales Associate
Target
01.2019 - 01.2020
Master’s - information security and assurance
Strayer University
AWS/DevOps Certificate - Bootcamp
JJ Tech
Bachelor of Science - Computer Science/Accounting
Strayer University
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