Proven Pharmacy Assistant with a track record of excellence at West Demerara Regional Hospital, adept in inventory management and customer service. Demonstrated ability to enhance patient satisfaction through effective communication and empathy, ensuring medication safety with meticulous stock level monitoring. Skilled in organizing supplies and addressing customer inquiries, contributing to a streamlined pharmacy operation.
Overview
9
9
years of professional experience
Work History
Pharmacy Assistant
West Demerara Regional Hospital
08.2015 - 02.2024
Kept pharmacy counter and related areas clean, neat and organized.
Answered telephones and provided information about order status, store hours and pharmacy procedures.
Greeted customers and responded to questions with friendly, knowledgeable assistance.
Demonstrated professionalism and empathy when handling sensitive patient situations, preserving confidentiality at all times.
Delivered exceptional customer service through active listening skills and addressing concerns promptly.
Received deliveries of medication shipments, verifying contents against invoices while adhering to proper storage protocols.
Supported inventory management, ensuring proper stock levels and expiration date monitoring for medication safety.
Assisted pharmacy staff with preparing medications and filling orders.
House Officer, Pediatrics/NICU, Emergency at West Demerara Regional HospitalHouse Officer, Pediatrics/NICU, Emergency at West Demerara Regional Hospital