Professional Summary
Overview
Work History
Education
Skills
Certification
SKILLS
Timeline

Athalia Elder

FedEx Express
Elizabeth,NJ
1
Language
1
Certification
2027
years of professional experience

Personable and dedicated, with passion for helping others and ensuring customer satisfaction. Possesses solid understanding of communication techniques and problem-solving skills, delivering effective solutions and positive interactions. Committed to making meaningful impact by fostering positive customer experiences and contributing to team success.

Work History

Customer Service Associate

CVS Pharmacy | 2021 - 2022
  • Assisted customers with questions and provided friendly, professional service.
  • Monitored inventory and maintained organized product displays.
  • Worked with team members to complete daily operational tasks.
  • Supported stocking and store organization to maintain an efficient environment.

Deli Clerk

1 Year 9 Months
Stop & Shop | 07.2024 - 04.2026
  • Provide customer service by assisting customers and responding to questions and requests.
  • Maintain a clean, organized, and sanitary work environment.
  • Work efficiently with coworkers to complete daily responsibilities and meet department needs.
  • Follow food safety and sanitation procedures while preparing and handling products.

Package Handler

6 Months
FedEx Express | 04.2026 - Current
  • Work collaboratively with team members to meet daily operational deadlines and productivity goals.
  • Sort, load, and handle packages efficiently while maintaining accuracy and organization.
  • Manage a fast-paced workload while following company procedures and safety standards.
  • Communicate effectively with team members to coordinate daily tasks and maintain workflow.

Education

Bachelor of Science - Business Administration, Concentration in Finance

Montclair State University | Montclair, NJ | 05.2026
  • Dean’s List, 2022–2024
  • GPA: 3.34

Skills

Microsoft Office: Excel
Word
PowerPoint
Outlook
Finance & Business: Financial Analysis
Spreadsheet Modeling
Business Strategy
Data Analysis
Professional: Customer Service
Team Collaboration
Time Management
Problem Solving
Certification: CPR Certified
Language: English (Native)

Certification

Certification: CPR Certified

SKILLS

Language: English (Native)

Timeline

Package Handler

FedEx Express
04.2026 - CurrentRead More

Deli Clerk

Stop & Shop
07.2024 - 04.2026Read More

Montclair State University

Bachelor of Science from Business Administration, Concentration in Finance
Read More

Customer Service Associate

CVS Pharmacy
2021 - 2022Read More
Athalia Elder