Athalia Gonzalez

Dedicated and compassionate Case Manager with over 7 years of experience in child welfare, case management, and program compliance. Proven track record in leading multidisciplinary teams, ensuring regulatory adherence, and coordinating timely reunification processes. Expertise in crisis intervention, conducting audits, and developing performance improvement strategies enhances the ability to drive positive outcomes. Committed to providing trauma-informed care while advocating for the best interests of unaccompanied children.

• Engaged in active listening during client consultations, improving project outcomes.
• Built strong relationships with clients and colleagues, fostering collaboration.
• Recognized for transforming challenging situations into positive outcomes and consistently exceeding care expectations.

Skilled in mentoring staff, overseeing complex case management operations, and implementing process improvements that enhance team efficiency and service delivery. Successfully supervised up to 10 case managers and supported over 80 staff in compliance roles, ensuring adherence to federal standards and organizational protocols. Known for building strong teams through training, coaching, and clear communication. Experienced in conflict resolution, strategic planning, and fostering a positive, performance-oriented work culture.