ATHENA CARIAGA
San Diego,CA
Summary
Patient-focused administrative and client services professional with experience supporting healthcare-adjacent environments through appointment scheduling, front-desk operations, and accurate documentation. Highly organized and detail-oriented, with a strong ability to manage high-volume schedules, communicate clearly with patients, and maintain smooth workflows in fast-paced settings. Known for professionalism, empathy, and effective coordination across staff and clients.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Center Manager / Sessions Coach
OsteoStrong La Jolla
2023.02 - Current
- Primary scheduling coordinator for members and prospective clients, managing appointment calendars, confirmations, and daily visit flow
- Coordinated appointment scheduling, rescheduling, and same-day adjustments while maintaining efficient clinic operations
- Served as primary point of contact for clients, providing clear explanations of services, visit expectations, and procedures
- Maintained accurate documentation and confidentiality in alignment with healthcare privacy standards
- Supported daily front-desk operations, including intake coordination, payment processing, and facility readiness
- Collaborated with staff to optimize scheduling flow, reduce delays, and resolve scheduling conflicts professionally
Activities Coordinator
Stellar Care
2021.04 - 2023.02
- Coordinated daily activity schedules for older adults, adjusting plans based on resident needs, staffing, and care considerations
- Communicated regularly with caregivers, healthcare staff, and families to ensure alignment on schedules, participation, and resident preferences
- Maintained accurate documentation related to participation, accommodations, and care coordination
- Adapted schedules and activities in real time to support individualized care plans and resident well-being
- Supported a calm, organized environment while managing competing priorities and time-sensitive changes
Coach / Teacher Assistant
Sports for Learning
2020.09 - 2020.12
- Supported students during structured, scheduled enrichment programs
- Assisted with daily activity coordination, transitions, and adherence to program timelines
- Communicated effectively with instructors and staff to ensure smooth session flow
- Maintained a supportive, organized environment for students with varying needs
Education
Personal Training Program -
San Diego Mesa College
High School Diploma - undefined
Chula Vista High School
Skills
Patient Communication
Appointment Scheduling
Front Desk Operations
Intake & Documentation
Customer Service
HIPAA Awareness
Team Collaboration
Conflict De-escalation
Multitasking
Calm Under Pressure
Certification
HIPAA Compliance Training
Timeline
Center Manager / Sessions Coach
OsteoStrong La Jolla
2023.02 - Current
Activities Coordinator
Stellar Care
2021.04 - 2023.02
Coach / Teacher Assistant
Sports for Learning
2020.09 - 2020.12
High School Diploma - undefined
Chula Vista High School
Personal Training Program -
San Diego Mesa College