Athena Cool
SCA
Williamston,SC
15
years of professional experience
Dedicated Workers' Compensation Claims Adjuster with over 15 years of experience in managing claims and building relationships. Known for strong decision-making skills and effective communication, contributing to successful claim resolutions. Expertise in claims investigation and policy interpretation. Proven ability to enhance workflows and improve efficiency while maintaining excellent customer service and communication.
Work History
Workers' Compensation Claims Adjuster
15 Years 5 Months- Evaluated and processed workers' compensation claims, ensuring compliance with state regulations.
- Collaborated with medical professionals to gather documentation, facilitating timely claim assessments.
- Recommended claim resolutions based on thorough analysis of evidence and policy provisions.
- Collaborated with medical professionals to obtain necessary documentation for claim assessments.
- Communicated effectively with stakeholders regarding claim status and resolution timelines.
- Recommended claim resolutions through detailed analysis of evidence and policy provisions, ensuring fair outcomes.
- Led initiatives to streamline workflows, enhancing claims processing efficiency and adherence to best practices.
- Led initiatives to improve claims processing efficiency through streamlined workflows and best practices adoption.
Education
Human Resource Generalist - Human Resources Management
- Insurance
Skills
Claims management
Customer service
Teamwork and collaboration
Multitasking Abilities
Excellent communication
Computer skills
Payment processing
File and record management
Workers’ Comp Adjusters Licenses
Multi-State
Timeline
Workers' Compensation Claims Adjuster
SCA
2011.05 - CurrentRead More
Greenville Technical College
Human Resource Generalist from Human Resources Management
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Brewer Insurance School
from Insurance
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