Athena Nancy Delis
Chicago,Illinois
Summary
Highly motivated Sales Associate with extensive customer service and sales experience. A sales professional with a career of driving increased revenue, improving buying experience and elevating company profile within targeted markets. I've been consistently recognized for sales performance and excellence in customer service.
I'm a organized and dependable candidate, successful at managing multiple priorities with a positive attitude and always willing to take on added responsibilities.
Overview
3
3
years of professional experience
Work History
Sales Associate
URBN
09.2020 - Current
- Helped customers locate products and checked store system for merchandise at other sites.
- Maximized profitability with strategic upselling techniques during one-on-one interactions with clients at the point of purchase.
- Prepared merchandise for sales floor by pricing or tagging.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Used in-store system to locate inventory and place special orders for customers.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Answered customer questions about sizing, accessories, and merchandise care.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
Education
Certificate/License - Aesthetics
Mario Tricoci School of Beauty
Chicago, IL05.2008
Bachelor of Arts - Teaching English As A Second Language
Northeastern Illinois University
Chicago, IL05.1981
Skills
- Upselling
- Customer Needs Assessment
- Product Sales
- Order Processing
- Reliable and punctual
- Fitting room maintenance
- Merchandising knowledge
- Retail Store Operations
- Professional Demeanor
Languages
French
Limited Working
Greek
Full Professional
Timeline
Sales Associate
URBN
09.2020 - Current
Certificate/License - Aesthetics
Mario Tricoci School of Beauty
Bachelor of Arts - Teaching English As A Second Language
Northeastern Illinois University
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