Summary
Overview
Work History
Education
Skills
Timeline
Generic

Athena Frangos

Chesapeake,VA

Summary

High-energy hostess skilled at welcoming guests, maintaining entrances and balancing server loads to optimize operations. Collaborative, hardworking and efficient at prioritizing and handling simultaneous tasks to promote positive dining experiences.

Positive and upbeat front desk clerk successful at balancing guest and business needs. Well-organized in managing check-in and check-out procedures and coordinating services with diverse team members. Good multitasking, planning and communication skills. Hardworking and reliable employee with background in operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive and punctual. Works well within team settings.

Overview

8
8
years of professional experience

Work History

Loss Prevention Associate

Avis Budget Group
Virginia Beach, Virginia
04.2023 - Current
  • Perform work on foundry (compass)
  • Send out emails to account managers and locations
  • Run the ping report on Tuesday and Thursdays
  • Remove alerts on vehicles that have returned back to the location after a repossession occurs
  • Conduct repossessions for vehicles when they are sent via email
  • Answer zoom calls and assist renters on finding a solution to the problems regarding their rentals
  • Assist in the Do Not Rent inbox to remove or add renters
  • Assist with the Sales inbox regarding corporate accounts

Hostess

Tulu seaside bar and grill
Virginia Beach, VA
08.2020 - Current
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
  • Greeted guests and gathered information to seat groups or place on waitlist.
  • Scheduled reservations and notified servers and managers of large groups to prepare seating in advance.

Cashier

Navy Exchange
Norfolk, VA
10.2019 - 01.2020
  • Operated cash register, collected payments and provided accurate change.
  • Verified customer identification for alcohol or tobacco purchases.
  • Scanned customer purchases and supported transactions to streamline sales process.

Front Desk Receptionist

Baymont inn & Suit Hotel
Virginia Beach, VA
05.2017 - 09.2019
  • Maintained accurate bookkeeping of important files and ran reports and delivered updates on occupancy and revenues to supervisor.
  • Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
  • Explained and pointed out property details to guests, including dining areas, pool, spa and fitness center.
  • Received incoming calls and coordinated with hotel staff to fulfill requests and resolve issues.
  • Handled payment processing and provided customers with receipts and proper bills and change.

Education

Associate of Science - Science

Tidewater Community College
Norfolk, VA
05.2019

Bachelor of Science - Science

Old Dominion University
Norfolk, VA

Skills

  • Reliable and trustworthy
  • Administrative skills
  • Customer assistance and interaction
  • Cash transactions
  • Listening skills
  • POS systems
  • Payment processing
  • Cash register operation
  • ID verification

Timeline

Loss Prevention Associate

Avis Budget Group
04.2023 - Current

Hostess

Tulu seaside bar and grill
08.2020 - Current

Cashier

Navy Exchange
10.2019 - 01.2020

Front Desk Receptionist

Baymont inn & Suit Hotel
05.2017 - 09.2019

Associate of Science - Science

Tidewater Community College

Bachelor of Science - Science

Old Dominion University
Athena Frangos