Athena Green
Atlanta,GA
Summary
Looking to provide excellent customer service. A hardworking and passionate job seeker with strong organizational skills eager to secure an advanced-level position in wellness care and preventive care. Ready to help the team achieve company goals.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Flexologist
StretchLab
09.2022 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Massage Therapist
New Health Medical
12.2010 - Current
- Educate clients on how their body works and how to maintain mobility
- Delivered exceptional customer service experiences resulting in positive reviews and increased word-of-mouth referrals.
- Enhanced client satisfaction by providing personalized and effective massage therapy sessions tailored to individual needs.
- Conducted post-treatment evaluations with clients, discussing their experiences during the session and providing recommendations for ongoing care as needed.
- Educated clients on self-care techniques, empowering them to maintain their well-being between appointments.
- Provided custom massage treatments to clients, tailored to individual needs and preferences.
- Utilized hot stones, aromatherapy and other therapeutic treatments.
- Techniques: Swedish, deep tissue, ART, deep stretching, myofascial release, sports, pregnancy.
- Increased client retention by establishing strong rapport through attentive listening and empathetic communication.
Massage Therapist
Massage Revolution
03.2014 - 12.2017
- Provided specialized Neuromuscular Release Technique to various clients: Surgery post op, athletic, repetitive, injuries along with pregnancy
- Techniques: Deep tissue, ART, deep stretching, myofascial release.
- Increased client satisfaction by providing exceptional service and maintaining a clean, comfortable environment.
- Demonstrated knowledge of anatomy and physiology to better understand body and inform massage techniques.
Massage Therapist
The Massage Spot
06.2007 - 02.2015
- Improved overall wellness for clients by performing various massage techniques, including deep tissue, Swedish, and hot stone massages.
- Participated in ongoing professional development opportunities to stay current on industry trends and enhance skillset as a therapist.
- Demonstrated flexibility in scheduling availability, accommodating client needs by offering evening or weekend appointments when necessary.
- Increased client retention by establishing strong rapport through attentive listening and empathetic communication.
OFFICE MANAGER
Center IMT
01.2000 - 01.2007
- Supported office by maintaining office operation and procedures; controlling correspondence, designing filing systems, maintaining medical records, scheduling meetings and appointments for several physical therapists, making deposits and cash on hand, ordering medical and office supplies, performing data entry and processing, providing educational material for patients, paying medical office bills, processing copayments and cash payments, overseeing billing, coding, and collections for biller, help desk level 1/hardware installation.
Education
COMPLETED LVN SCHOOL -
Homestead Schools Inc
07.2012
California School of Massage Therapy -
11.2008
California School of Massage Therapy -
11.2008
Metagenics Education Programs -
03.2005
Continued Certificate Education -
Institute of Professional Practical Therapy
04.2004
Certificate -
Dahan Institute of Massage Studies
04.2001
Skills
- Management/customer service skills
- US Army Veteran (1996-1999)
- Teamwork and Collaboration
- Friendly, Positive Attitude
- Customer Service
- Flexible and Adaptable
- Dependable and Responsible
- Organizational Skills
- Computer Skills
- Active Listening
- Calm Under Pressure
- Problem-Solving
Certification
- Body Sculpting, XCLUSIVE'S ACADEMY- AUGUST 8, 2021
Timeline
Flexologist
StretchLab
09.2022 - Current
Massage Therapist
Massage Revolution
03.2014 - 12.2017
Massage Therapist
New Health Medical
12.2010 - Current
Massage Therapist
The Massage Spot
06.2007 - 02.2015
OFFICE MANAGER
Center IMT
01.2000 - 01.2007
COMPLETED LVN SCHOOL -
Homestead Schools Inc
California School of Massage Therapy -
California School of Massage Therapy -
Metagenics Education Programs -
Continued Certificate Education -
Institute of Professional Practical Therapy
Certificate -
Dahan Institute of Massage Studies