Athena Hadis
Operations Coordinator Nurse [Assistant Manager]
Chicago,IL
Summary
Nurse leader skilled in optimizing processes and leading teams to achieve organizational goals. Drives operational excellence through strategic planning, streamlining workflows, and maintaining high-quality care to enhance productivity.
Overview
10
10
years of professional experience
6
6
years of post-secondary education
Work History
Operations Coordinator Nurse [Assistant Manager]
Northwestern Memorial Hospital
02.2024 - Current
- Managed daily operations for a team of 17 clinical and administrative staff, optimizing schedules and task allocation to enhance efficiency.
- Boosted team performance by implementing targeted training programs and regular performance evaluations.
- Led staff meetings to foster collaboration and align team goals.
- Recruited, hired, and trained initial personnel, defining key roles and establishing core functions.
- Supported budget management to optimize resource allocation, ensuring high-quality patient care while maintaining fiscal responsibility.
- Reduced operational costs through data-driven process improvements and effective resource management.
Care Coordinator Nurse
University Of Chicago Medical Center
04.2023 - 02.2024
- Efficiently managed a high-volume caseload, delivering timely follow-ups and tailored interventions to optimize patient outcomes.
- Orchestrated seamless discharge planning to facilitate smooth transitions from hospital to home or other care facilities.
- Cultivated strong partnerships with community organizations to enhance referrals and collaborative patient support.
- Regularly assessed care plan effectiveness, adjusting strategies based on patient and provider feedback to ensure optimal care delivery.
- Implemented evidence-based practices that elevated patient satisfaction and care quality.
- Enhanced communication across healthcare teams to streamline service coordination.
- Partnered with social services to connect patients with essential resources for housing, nutrition, and financial support.
Transitional Care Navigator
JourneyCare Hospice
10.2022 - 04.2023
- Managed complex end-of-life care, ensuring timely access to appropriate resources and services.
- Conducted comprehensive assessments of patient needs, developing individualized care plans accordingly.
- Assisted with and facilitated transition of care from hospitals, rehabilitation facilities, and skilled nursing facilities to home.
- Served as a reliable resource for colleagues seeking guidance on challenging situations or unfamiliar aspects of care navigation.
Care Coordinator RN/ COVID-19 Vaccine RN
Access Community Health Network
03.2021 - 10.2022
- Spearheaded evidence-based practice initiatives, advancing nursing competencies through the successful execution of a large-scale community pilot project.
- Reduced hospital readmissions by designing and implementing effective post-discharge care strategies.
- Led multidisciplinary team meetings to develop comprehensive, patient-centered care plans that improved health outcomes.
- Collaborated with external healthcare services to ensure seamless continuity of care through coordinated treatment arrangements.
- Established robust follow-up procedures to monitor treatment progress and adjust care plans as needed.
Real Estate Project Manager and Broker
United Windows INC
03.2019 - 02.2021
- Appraised residential real estate investments to accurately assess property values.
- Conducted site investigations to identify developmental requirements and ensure project feasibility.
- Analyzed market data to evaluate investment opportunities, enabling informed decision-making for stakeholders.
- Oversaw project financials, including budgeting, forecasting, cost control, and invoicing, to consistently meet profitability goals.
Operating Room Registered Nurse
Loyola University Medical Center
07.2015 - 02.2019
- Delivered critical support to surgical teams during operations, ensuring seamless execution and optimal patient outcomes.
- Facilitated complex surgeries by providing physicians with essential supplies and equipment in the operating room.
- Trained new nurses in surgical techniques, care standards, operational protocols, and safety procedures.
- Adapted swiftly to dynamic operating room conditions, applying strong problem-solving skills under pressure.
Education
Bachelor of Science - Nursing
Chamberlain University
10.2012 - 02.2015
Master of Science - Nursing Administration: Executive Leadership
Benedictine University
Lisle, IL 05.2020 - 05.2022
Master of Business Administration -
Benedictine University
Lisle, IL 05.2022 - 02.2024
Timeline
Operations Coordinator Nurse [Assistant Manager]
Northwestern Memorial Hospital
02.2024 - Current
Care Coordinator Nurse
University Of Chicago Medical Center
04.2023 - 02.2024
Transitional Care Navigator
JourneyCare Hospice
10.2022 - 04.2023
Master of Business Administration -
Benedictine University
05.2022 - 02.2024
Care Coordinator RN/ COVID-19 Vaccine RN
Access Community Health Network
03.2021 - 10.2022
Master of Science - Nursing Administration: Executive Leadership
Benedictine University
05.2020 - 05.2022
Real Estate Project Manager and Broker
United Windows INC
03.2019 - 02.2021
Operating Room Registered Nurse
Loyola University Medical Center
07.2015 - 02.2019
Bachelor of Science - Nursing
Chamberlain University
10.2012 - 02.2015