- Avid Reader
- I enjoy helping others and giving back to the community
- Creative Writing
- Drawing and Painting
- Enjoying the art of baking and pastry-making, experimenting with recipes
Athena Kayler
Merrill,WI
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Licensed Insurance Broker
Global Financial Impact
02.2025 - Current
- Evaluated competitors' products and services to gain competitive advantage.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Generated leads through cold-calling, networking and other outreach methods.
- Determined financial needs by assessing existing coverage and aligning new products and services with long-term goals.
- Met with customers to provide information about available products and policies.
- Analyzed customer needs to provide customized insurance solutions.
Shift Manager/Central Scheduling Manager
McDonald's
05.2023 - Current
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Managed employee schedules to ensure adequate coverage during peak hours, resulting in a smoother workflow.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
- Collaborated with other Shift Managers to maintain consistency in policies enforcement across all shifts, fostering a cohesive workplace culture.
- Achieved consistent customer satisfaction by addressing concerns promptly and professionally.
- Handled approximately 5 customer calls per day.
- Served hundreds of customers every day.
Deli and Bakery Associate
Walmart
09.2021 - 09.2022
- Packaged customer purchases with care and strong organizational skills to facilitate easy carrying and prevent product shifting.
- Answered approximately 10-15 calls per day from customers.
- Performed routine equipment maintenance tasks such as cleaning mixers, ovens, or utensils to maintain optimal functionality and prevent potential hazards.
- Served dozens of customers at the deli counter every day.
- Provided support to other departments within the store as needed, fostering a collaborative work environment.
- Offered immediate assistance and menu advice to guests, documented orders, and conveyed special requests to baker and assistants.
- Assisted in creating unique and visually appealing displays for special occasions and seasonal promotions.
- Maintained proper inventory levels by conducting regular stock checks and placing timely orders when necessary.
Education
Bachelor of Science - Accounting
Colorado Technical University
Colorado Springs, CO10-2028
High School Diploma -
Wausau East High School
Wausau05-2018
Skills
- Customer service focus
- Energetic and enthusiastic
- Interpersonal skills
- Tech-Savvy
- Problem-solving
- Workstation organization
- Time management
- Attention to detail
Certification
- Food safety Certification
- Licensed Life Insurance Broker
Accomplishments
- Managed weekly crew scheduling through Microsoft Excel.
- Achieved passing grade for Life Insurance License
- Achieved company OEPE goals through effectively helping with motivation of staff, collaboration and teamwork.
Interests
Timeline
Licensed Insurance Broker
Global Financial Impact
02.2025 - Current
Shift Manager/Central Scheduling Manager
McDonald's
05.2023 - Current
Deli and Bakery Associate
Walmart
09.2021 - 09.2022
Bachelor of Science - Accounting
Colorado Technical University
High School Diploma -
Wausau East High School
Similar Profiles
Itzel-Victoria ArceItzel-Victoria Arce
Financial Advisor at Global Financial ImpactFinancial Advisor at Global Financial Impact
Cutter ThomasCutter Thomas
Financial Broker/Life Insurance Sales Representative at Global Financial ImpactFinancial Broker/Life Insurance Sales Representative at Global Financial Impact
Lisa GamezLisa Gamez
Life Insurnace Agent at Global Financial ImpactLife Insurnace Agent at Global Financial Impact