Summary
Overview
Work History
Education
Skills
LANGUAGES
Timeline
Generic

Athena Lablanc

McAllen,TX

Summary

Dedicated Sales Associate with a history of surpassing sales targets and providing outstanding customer service. Expert in building client relationships, deep product knowledge, and driving business growth. Committed to achieving sales goals and enhancing customer satisfaction.

Overview

5
5
years of professional experience

Work History

Private and Primary Care Provider

San Juan Nursing Home
07.2025 - Current
  • Served as the primary point of contact for patients, addressing their healthcare concerns and guiding them through their treatment journey.
  • Developed strong rapport with patients, fostering trust and promoting adherence to treatment plans.
  • Managed chronic illnesses effectively by regularly adjusting medications and therapies based on patient feedback and response.
  • Provided comprehensive mental health support for patients experiencing stress or other emotional challenges.

Key Holder

Earthbound Trading
07.2025 - 08.2025
  • Managed daily cash handling procedures, ensuring accuracy in transactions and preventing losses due to discrepancies.
  • Resolved customer complaints professionally, resulting in increased customer satisfaction and loyalty.
  • Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
  • Swept and mopped floor, wiped windows and fixtures after closing to maintain organized and tidy store.
  • Assisted with team responsibilities by cleaning, managing cash registers, and product merchandising.
  • Assisted customers in locating specific items they were looking for quickly resulting in an increase of overall client satisfaction.
  • Engaged with customers to build rapport and promote long-term loyalty for increased sales.

Assistant Store Manager

Stripes, 7-11
07.2023 - 05.2025
  • Drove 20% increase in sales via proactive customer engagement and in-depth product knowledge.
  • Ensured appealing store presentation through well-organized merchandise displays.
  • Facilitated training sessions for new hires on effective sales techniques and product details.
  • Partnered with team members to meet and exceed established sales objectives.
  • Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
  • Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
  • Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
  • Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
  • Fostered a positive work culture by promoting teamwork and recognizing individual achievements among staff members regularly.

Team Member

Burger King
11.2022 - 02.2023
  • Skilled in problem-solving and decision-making to support team success and productivity.
  • Demonstrated ability to adapt to changing environments and manage competing priorities.
  • Proven track record of meeting deadlines and exceeding team goals in fast-paced settings.

Team Member

Firehouse subs
11.2020 - 01.2021
  • Assisted in resolving customer issues promptly and successfully to ensure customer satisfaction.
  • Contributed positively to team morale by fostering a supportive and cooperative work environment.

Education

High School Diploma - undefined

McAllen memorial high school
McAllen, TX
06.2023

Skills

  • Customer service
  • Product knowledge
  • Communication
  • Negotiation
  • Time management
  • Problem-solving
  • Teamwork
  • Adaptability

LANGUAGES

English | Native
Spanish | Intermediate

Timeline

Private and Primary Care Provider

San Juan Nursing Home
07.2025 - Current

Key Holder

Earthbound Trading
07.2025 - 08.2025

Assistant Store Manager

Stripes, 7-11
07.2023 - 05.2025

Team Member

Burger King
11.2022 - 02.2023

Team Member

Firehouse subs
11.2020 - 01.2021

High School Diploma - undefined

McAllen memorial high school

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