Athena Lesley
Tucson,AZ
Summary
Effective Crew Member focused on delivering exceptional cleaning and maintenance services to customers. Dedicated, focused and knowledgeable regarding environmentally friendly cleaning products. Offering outstanding skills in customer service, food safety and inventory restocking. Well-trained in operating kitchen equipment to prepare food and complete sales. Customerfocused food service worker devoted to meeting team and customer needs. Self-motivated team player with strong attention to detail. Maintains high level of professionalism while providing consistent and quality service. Reliable and honest skilled in maintaining clean and orderly interior and exterior building spaces. Careful in managing every cleaning task, including floors, bathrooms, trash removal and windows, with diligence.
Overview
3
3
years of professional experience
Work History
Kitchen Staff Member
Southwest Foodservice Excellence
01.2024 - Current
- Sanitized dining ware and kitchen equipment according to health code standards.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
- Followed sanitary food handling procedures, focused on correct use of covers and labels and discarded ingredients by expiration date.
- Washed, peeled and cut fruits and vegetables by hand and machine and assembled and mixed salad ingredients, gelatin molds and fruit crisps.
- Used power scrubbing and waxing machines to scrub and polish floors.
Restaurant Team Member
Peter Piper Pizza Inc
12.2023 - 01.2024
- Assisted with in-store operations by disassembling delivery boxes, cleaning floors, and dishwashing.
- Seated customers in timely manner by managing reservations and waitlists skillfully.
- Addressed customer concerns promptly and professionally, leading to higher levels of customer satisfaction.
- Processed customer payments and balanced cash drawers.
- Vacuumed and shampooed carpets, upholstery and other fabrics.
- Handled spills, accidents and other cleaning emergencies to maintain cleanliness standards throughout assigned shift.
- Used power scrubbing and waxing machines to scrub and polish floors.
Job Coach 1
Beacon Group
12.2022 - 08.2023
- Provided ongoing guidance and support to clients throughout job search and onboarding process.
- Established a supportive environment for clients, conducting regular check-ins to address any concerns or obstacles during the job search process.
- Monitored client progress and adjusted job coaching strategies to meet needs and navigate challenges.
- Vacuumed and shampooed carpets, upholstery and other fabrics.
- Handled spills, accidents and other cleaning emergencies to maintain cleanliness standards throughout assigned shift.
Food and Beverage Cashier
Desert Diamond Casinos
07.2022 - 12.2022
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Delivered complete food orders, including condiments and extras to guests and confirmed customer satisfaction with completed order.
- Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
- Cooked and prepared foods and monitored food production according to quality and sanitation standards.
- Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illness.
- Worked well with teammates and accepted coaching from management team.
- Performed daily checklists throughout facilities, including cleaning floors, wiping down glass entryways and collecting trash.
Service Champion
Taco Bell
01.2021 - 12.2021
- Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
- Enhanced customer satisfaction by efficiently processing orders and addressing concerns in a timely manner.
- Used organic-based chemicals to disinfect floors, counters and furniture.
- Developed strong rapport with regular customers, fostering relationships that resulted in repeat visits and increased sales opportunities.
- Emptied trash cans and recycling bins to keep building clean and free of germs.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
Education
High School Diploma -
Edge High School
Tucson, AZ05.2022
Skills
- Managing Orders and Deliveries
- Food and Beverage Service
- Cash Drawer Operations
- Customer Service
- Positive Team Player
- Trash Collection and Removal
- Carpet Steaming and Shampooing
- Floor Polishing and Buffing
Timeline
Kitchen Staff Member
Southwest Foodservice Excellence
01.2024 - Current
Restaurant Team Member
Peter Piper Pizza Inc
12.2023 - 01.2024
Job Coach 1
Beacon Group
12.2022 - 08.2023
Food and Beverage Cashier
Desert Diamond Casinos
07.2022 - 12.2022
Service Champion
Taco Bell
01.2021 - 12.2021
High School Diploma -
Edge High School