Athena Perez
Winston-Salem,NC
Summary
Experienced in leading cross-functional teams to drive strategic objectives. Utilizes effective communication and problem-solving skills to manage projects and achieve milestones. Track record of fostering a collaborative and inclusive team environment that aligns with organizational goals.
Overview
7
7
years of professional experience
Work History
Retail Sales Associate
TJ Maxx
Winston-Salem, NC
06.2025 - 08.2025
- Provided exceptional customer service, ensuring a positive shopping experience for all customers
- Built strong relationships with repeat customers
- Handled cash transactions accurately and efficiently, maintaining a balanced cash drawer at the end of each shift
- Resolved customer complaints promptly and effectively, ensuring high levels of satisfaction and repeat business
- Managed multiple tasks simultaneously during busy periods while maintaining attention to detail
- Processed returns/exchanges efficiently according to company policies
Babysitter
Winston-Salem, NC
08.2018 - 08.2024
- Provided attentive and nurturing care for children ranging in age from infants to pre-teens
- Established a safe and engaging environment by childproofing the home and implementing age-appropriate activities
- Maintained open communication with parents, providing regular updates on their child's well-being and daily activities
- Followed specific dietary restrictions and prepared nutritious meals and snacks for children
- Engaged children in educational playtime activities, promoting cognitive development and creativity
- Managed bedtime routines, ensuring children were settled comfortably for a restful night's sleep
- Handled emergency situations calmly and efficiently, following established protocols to ensure the safety of the children under my care
- Built strong relationships with families through trustworthiness, reliability, and professionalism
Education
High school diploma -
Reagan High School
Pfafftown, NCSkills
- Caregiving
- Sales
- Hospitality
- Heavy lifting
- Computer skills
- Basic math
- Time management
- Creativity
- Customer service
- Cash handling
- Guest services
- Organizational skills
- Communication skills
- Teamwork
- Problem-solving
- Teamwork and collaboration
- Customer assistance
- Reliability and punctuality
- Adaptability
- Leadership
Timeline
Retail Sales Associate
TJ Maxx
06.2025 - 08.2025
Babysitter
08.2018 - 08.2024
High school diploma -
Reagan High School