ATHENA CHRISTINA DODD
Boerne,TX
Summary
Hardworking and motivated professional with several years of experience and record of success in the car industry. Solid history balancing team performance, customer service targets and business objectives. Dedicated to working closely with employees to maximize productivity and optimize procedures. Decisive leader with good planning and organizational skills.
Overview
7
7
years of professional experience
Work History
Loaner Car Manager
Cavender Jaguar Land Rover
San Antonio
12.2023 - Current
- Ensured compliance with regulatory requirements and industry standards.
- Enhanced customer satisfaction through the development of a customer service excellence program.
- Performed regular maintenance inspections on all cars in the fleet.
- Collaborated closely with other departments within the organization to ensure smooth functioning of operations.
Intern
University Health
06.2024 - 08.2024
- Worked closely with human resources to support employee management and organizational planning.
- Analyzed key performance indicators to identify effective strategies.
- Monitored operations and reviewed records and metrics to understand company performance.
Service Administrator
Cavender Land Rover Jaguar
San Antonio
04.2023 - 12.2023
- Responsible for ensuring accuracy of all data entered into the system.
- Processed customer orders accurately and promptly.
- Read through contracts, regulations and procedural guidelines to verify comprehension and compliance.
Sales and Marketing Intern
Global Impex USA
09.2022 - 01.2023
- Directed cold calling activities to offer product solutions to large and small companies and generate new customers.
- Participated in brainstorming sessions to generate creative ideas for promotional materials.
- Collected and reported on customer demographics, preferences, and buying habits to help marketing teams target strategies.
Finance Admin
Cavender Chevrolet
06.2021 - 06.2022
- Prepared financial reports for management review on a monthly basis.
- Performed account reconciliations and conducted investigations into discrepancies.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
Receptionist
Cavender Chevrolet
03.2020 - 06.2021
- Delivered administrative support to team members by making copies, sending faxes, organizing documents and rearranging schedules.
- Greeted visitors and provided them with assistance.
- Maintained an organized filing system of confidential client information in accordance with company policy.
Brand Representative
Abercrombie and Fitch Kids
08.2019 - 03.2020
- Maintained a professional appearance and demeanor that reflects the brand's image.
- Assisted in strategic planning and setup of merchandise displays to promote target products and attract customer traffic.
- Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
Junior Counselor
Cibolo Nature Center and Farm
06.2018 - 08.2018
- Coordinated and led group activities for campers and counselors.
- Supervised and coordinated work activities of personnel.
- Engaged children in arts and crafts, singing, sports activities, games and field trips while maintaining safe environment.
Education
Human Resources Management -
The University of Texas At San Antonio
San Antonio, TX06.2025
High School Diploma -
Samuel V. Champion High School
Boerne05.2020
Skills
- Time management
- Networking strategies
- Decision-making
- Conflict resolution
- Project planning
- Business planning
- Policy implementation
- Goal setting
- Business development
Affiliations
- National Society for Human Resource Management, 01/01/24 - Current
- American Marketing Association, 06/01/23 - Current
- The National Society of High School Scholars (NSHSS), 06/01/19 - 06/01/20
- Health Occupations Students of America (HOSA), Champion, 09/01/17 - 2020
Awards
- GM Protection Dealer Of The Year Award, Best Warranty Activation, 06/01/22
- SA-Auto Dealers Scholarship, 05/01/21
- "We Are Champion" recognition for Initiative, Honesty, Respect, 09/01/19
- "We Are Champion" recognition for Responsibility, 05/01/19
- The President's Volunteer Service Award, UHS Junior Volunteers, 06/01/17 - 07/01/17
- Essential Piece Award, Daisy Cares, and UHS Junior Volunteers, 08/01/17
- Difference Award, Nurse-Family Partnership and UHS Junior Volunteers, 08/01/17
- Essential Piece Award, UHS's Bexar Necessities Closet and Junior Volunteers, 08/01/17
Volunteer Experience
- Junior Volunteer Alumni Preceptor, University Hospital, 06/01/19 - 07/01/19
- Volunteer, University Hospital, 01/01/19
- Volunteer, SA Food Bank distribution, Fabra Elementary, 05/01/18
- Volunteer, University Hospital, 04/01/18
- Summer Volunteer, University Hospital, 06/01/17
- Volunteer, University Hospital, 05/01/17
- Volunteer, University Hospital, 04/01/17
- Lead Fundraiser, BMSS, 03/01/17
- Volunteer, BMSS, 01/01/17
- Volunteer, Lindsey Lous 5k Run, Fundraiser, 01/01/17
- Volunteer, Girls on the Run 5K, 12/01/16
- Volunteer, University Hospital, 12/01/16
- Lead Coordinator, BMSS, 09/01/16 - 10/01/16
- Volunteer, American Cancer Society, 05/01/16
- Volunteer, University Health System, 04/01/16
- Volunteer, University Hospital, 12/01/15
- Volunteer, San Antonio Food Bank, 08/01/15
- Volunteer, University Health System, 04/01/15
Observership
Oral and Maxillofacial Surgery Program, University of Texas Health Science Center SA Dental School, 8210 Floyd Curl Drive, San Antonio, TX, 78223, Dr. Perez, 10/14/19, 03/01/20
Timeline
Intern
University Health
06.2024 - 08.2024
Loaner Car Manager
Cavender Jaguar Land Rover
12.2023 - Current
Service Administrator
Cavender Land Rover Jaguar
04.2023 - 12.2023
Sales and Marketing Intern
Global Impex USA
09.2022 - 01.2023
Finance Admin
Cavender Chevrolet
06.2021 - 06.2022
Receptionist
Cavender Chevrolet
03.2020 - 06.2021
Brand Representative
Abercrombie and Fitch Kids
08.2019 - 03.2020
Junior Counselor
Cibolo Nature Center and Farm
06.2018 - 08.2018
Human Resources Management -
The University of Texas At San Antonio
High School Diploma -
Samuel V. Champion High School
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