Summary
Overview
Work History
Education
Skills
Timeline
Generic

Athenna Boyd

Los Angeles,CA

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Polite and accommodating security/receptionist bringing 10 years of experience in hospitality settings. Sincere and helpful when working with guests, families and VIPs to promote satisfaction and brand loyalty. Knowledgeable about handling reservations and accounting functions with little oversight.

Self-motivated highly experienced in guest services. Pleasant personality coupled with talents in customer relations, recordkeeping and problem-solving. Outgoing when greeting and communicating with others to maintain positive atmosphere.

Overview

24
24
years of professional experience

Work History

Security/Front Desk Receptionist

CBS Studios Inc.
Los Angeles, CA
02.2000 - 10.2020
  • Greeted customers warmly and made them feel welcome.
  • Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
  • Assisted with scheduling appointments for clients and visitors.

Mail Handler

Transamerica Life Insurance Company
Charlotte, NC
06.1996 - 08.2000
  • Sorted incoming mail for delivery to the appropriate departments or individuals.
  • Assisted in loading and unloading trucks with mail, packages, and other materials.
  • Delivered packages to post offices, businesses, and residences utilizing company vehicle.

Education

High School Diploma -

West Charlotte High School
Charlotte, NC
06-1993

Skills

  • Cash Handling
  • Guest Relations
  • Office Administration
  • Project Management
  • Customer Service
  • Appointment confirmation
  • Mail distribution
  • Mail Sorting
  • Filing
  • Scheduling
  • Complex Problem-Solving
  • Mail handling
  • Work Prioritization
  • Oral and writing communication
  • Customer assistance and interaction
  • Telephone Etiquette
  • Problem-solving skills
  • Listening Skills

Timeline

Security/Front Desk Receptionist

CBS Studios Inc.
02.2000 - 10.2020

Mail Handler

Transamerica Life Insurance Company
06.1996 - 08.2000

High School Diploma -

West Charlotte High School
Athenna Boyd