Atif Sajid
Duluth,Georgia
Summary
To utilize my technical and written skills to be successful in working for an employer and making them successful and what they do best
Overview
19
19
years of professional experience
Work History
CEO
Profile IT Services
Atlanta, GA
01.2005 - Current
- Developed new business ideas and new sales opportunities throughout metro Atlanta and surrounding suburbs
- Established clientele of 20+ small to midsize businesses and served as their Managed Services Partner and contractor.
- Exceeding sales in hardware/software sales.
- Established new sales channel in web development and app development for clientele.
Senior Network Administrator
Profile IT Services
Atlanta, GA
04.2012 - Current
- Managed small and medium size business networks. Handling up to 5 servers at 1 location or across multiple sites.
- Managed Servers, firewalls, routers, switches, VPN, desktop support, customer services, Phone support.
- Proficient in setting up networks of any size and any involvement
- Email hosting, setup, and troubleshooting on various email platforms.
- Server/Network Management -Setup up servers with Server 2003 up to Server 2018 installing AD, DNS, DHCP. Installed required updates and patches.
- BDC setup to sync with PDC
- Customer Service to all Management levels.
- Worked with vendors to support specific software
- Complete infrastructure build-outs including servers racks setups for entire network.
- Installing various proprietary software.
- VMWare experience. Back up VM instances. Restored from backup.
Team Lead
Profile IT Services
02.2005 - Current
- Coached team members in techniques necessary to complete job tasks.
- Trained new team members by relaying information on company procedures and safety requirements
- Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills
- Office, Adobe Products, Virus Software, Accounting/Financial Software, etc.
- Phone support for over 100 clients.
- Over 100 end users around the USA.
- Troubleshot over phone and hands-on at customer sites.
- Documentation -Used various programs to document trouble tickets and close trouble tickets; Kaseya, Asana.
- Email support - Install, configure, setup.
- Android – Iphone troubleshooting with email and other apps.
- Low Voltage installation and setup to patch panel.
- Troubleshooting low voltage issues.
- TV –audio – video - mounting setup and installation.
- CCTV installation and setup.
Education
Associate of Applied Science - Microcomputer Specialist
Gwinnett Technical College
Lawrenceville, GASkills
- Warehouse Leadership Experience
- Inventory Management Skills
- Hardware Purchasing
- Proficient Communication Skills
- Infrastructure planning
Timeline
Senior Network Administrator
Profile IT Services
04.2012 - Current
Team Lead
Profile IT Services
02.2005 - Current
CEO
Profile IT Services
01.2005 - Current
Associate of Applied Science - Microcomputer Specialist
Gwinnett Technical College