Atika Lazaouene
French Teacher
SHAUMBURG,IL
Summary
Trainer in communication and soft skills in French with over 5 years of experience in creating inclusive and dynamic learning environments. Competent in promoting meaningful exchange, creativity and autonomy of learners, with a focus on the development of language and communication skills. Competent in designing and implementing innovative and personalized teaching tools to meet the diverse needs and objectives of learners.
Overview
13
13
years of professional experience
6
6
years of post-secondary education
2
2
Certifications
3
3
Languages
Work History
Trainer in French communication and soft skills
Office of Vocational Training and Workforce Promotion (OFPPT)
07.2019 - 08.2023
- Design and deliver customized training programs to improve learners’ language and communication skills.
- Use innovative teaching methods, including role plays, case studies, and collaborative activities, to engage diverse learner profiles.
- Foster an inclusive classroom culture that fosters creativity, teamwork, and active participation.
- Monitor and evaluate progress using qualitative and quantitative measures, ensuring continuous improvement and learner success.
French Language Instructor
French Cultural Center
Tetouan, Morocco
09.2016 - 06.2018
- Teach French to multicultural groups from beginner to advanced levels, with a focus on real-world communication in professional and social contexts.
- Create dynamic and interactive lesson plans tailored to various learning needs and objectives.
- Organize cultural workshops and activities to enhance intercultural awareness and engagement.
- Increase learner confidence and fluency through personalized feedback and targeted strategies.
Customer Service Representative
Marketing Call Center
09.2010 - 07.2015
- Respond to and resolve customer inquiries via phone, email, and chat, ensuring high satisfaction rates.
- Document interactions and track customer issues, providing efficient and accurate solutions.
Collaborate with internal teams to resolve complex issues. - Assist customers with placing orders, tracking shipments, and processing returns or exchanges in a timely manner.
- Maintain Product/Service Knowledge: Stay informed of company offerings to provide accurate and up-to-date information to customers.
Education
Masterʼs Degree - Teaching French as a Foreign Language
National University of Educational Sciences (ENS)/ Abdelmalek Essaâdi University
Tetouan, Morocco 09.2018 - 09.2020
Bachelor's Degree - Fundamental French literature
University of Letters And Social Science / Abdelmalek Essaâdi University
Tetouan, Morocco 09.2015 - 07.2018
Diploma of Highschool - Modern Letters
Regional Academy of Education And Training
09.2014 - 07.2015
Skills
- Effective public speaking techniques
Active listening and adaptability to diverse audiences
- Awareness of nonverbal communication (gestures, tone, body language)
- Strong interpersonal and motivational skills
Patience and empathy in diverse learning environments
- Creative problem solving for dynamic classroom challenges
- Flexibility and openness to feedback and continuous learning
Certification
WORKREADINESS-Soft Skills
Hiking/ Volunteering
I love hiking because it allows me to connect with nature, challenge myself physically, and clear my mind. The sense of accomplishment after completing a trail, combined with the tranquility of the outdoors, is incredibly rewarding.
Volunteering is also something I am passionate about. It allows me to help others and contribute to my community in a meaningful way. Both activities keep me motivated and grounded.
Timeline
WORKREADINESS-Soft Skills
03-2023
Competence-based approach
05-2022
Trainer in French communication and soft skills
Office of Vocational Training and Workforce Promotion (OFPPT)
07.2019 - 08.2023
Masterʼs Degree - Teaching French as a Foreign Language
National University of Educational Sciences (ENS)/ Abdelmalek Essaâdi University
09.2018 - 09.2020
French Language Instructor
French Cultural Center
09.2016 - 06.2018
Bachelor's Degree - Fundamental French literature
University of Letters And Social Science / Abdelmalek Essaâdi University
09.2015 - 07.2018
Diploma of Highschool - Modern Letters
Regional Academy of Education And Training
09.2014 - 07.2015
Customer Service Representative
Marketing Call Center
09.2010 - 07.2015
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