Atikah Saleem
New York,NY
Summary
Authorized to work in the US for any employer.
Forward-thinking team leader with strong people & organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Proactive individual focused on continuous improvement. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering & inclusive work culture.
Overview
11
11
years of professional experience
Work History
Theater Operations Manager (Fellow)
Jujamcyn Theaters
09.2022 - Current
- Develop and direct operational structure for successful running of theater
- Maintain safety compliance of theater
- Alongside Theater Manager, oversee management of Front of House departments and contractors
- Coordinate and manage theater schedules
- Produce accurate daily sales revenue figures and reports
- Direct and oversee guest experience of up to 1,500 patrons per show
- Complete and review payroll.
- Developed systems and procedures to improve operational quality and team efficiency.
- Assisted in recruiting, hiring and training of team members.
- Developed systems and procedures to improve operational quality and team efficiency
Digital Marketing Consultant
AD Your Best, Remote
01.2021 - Current
- Google Certified in Digital Marketing, Search Ads, Video Ads, Display Ads, Shopping Ads & Ad Campaign
- Measurements
- Data analytics
- Keyword search
- Bidding strategies
- Content strategy & scheduling
- Campaign management
- Conversion focused techniques
- Experience in Adobe Photoshop & After Effects.
Operations Associate / Client Care Services
Louis Vuitton
10.2021 - 09.2022
- Strong organizational skills and attention to detail with understanding of project management principles and processes
- Maintaining compliance of store
- Oversee office inventory activities, including requisitions, stocking and shipment receiving
- Coordinate returns, repairs, replacements and damages of product daily
- Establish efficient workflow processes with tight deadlines and high demand
- Communications through multiple channels; phone calls, email, text and face to face client interactions
- Problem solving
- Manage central web-based management consoles, CRM databases and delivery management software
- Troubleshoot and maintenance updates.
Visual Merchandiser
Macy's
10.2019 - 10.2020
- Collaborated with Merchandise Team Lead to execute design concepts for seasonal product launches and displays
- Used commercial awareness to style mannequins for customer appeal and to promote new products
- Organized and maintained store displays with attention to detail, neatness and aesthetic
- Followed merchandise process flow chart to successfully complete floor moves
- Processed damages, transfers and return to vendor merchandise.
Online Admissions Representative
Ultimate Medical Academy
12.2018 - 06.2019
- Operated CRM System
- Followed up online inquiries via telephone and email
- Met monthly quota for enrollment by completing phone interviews
- Used customer service skills to connect with prospective students and identify goals in medical industry
- Data entry, completed paperwork and online forms timely, accurately and according to policies and procedures.
Operations Supervisor
Victoria's Secret
05.2017 - 10.2017
- Supports the Store Leadership Team in sourcing candidates leveraging social media, outreach tools within the store/mall, and career fairs and events
- Reviews applications to verify availability, work history, and other staffing requirements and completes initial screening
- Coordinates candidate interviewing process with hiring managers
- Ensures that new hire paperwork is completed to standard and entered into the POS system
- Schedules associate onboarding activities and follows-up to see that they are complete (e-forms, certifications, etc)
- Supports Sales Leadership Team (SLT) in scheduling monthly performance reviews and tracking completion compliance
- Works with selling and merchandising teams to understand each position and key competencies and to build rapport with associates
- Supports the Store Manager by entering specific components of the weekly schedule
- Manages all associate engagement and communication materials including store manuals, bulletin boards, and break rooms
- Executes all compliance and safety related activities including placement of current labor law compliance poster
Club Lounge Concierge
Sage Hospitality/The Westin Hotel
03.2015 - 03.2016
Operations Admin
FedEx Ground
02.2014 - 05.2015
- Promoted from packer to Operations Admin position within three months
- Served as initial contact for customer service to resolve conflict and/or issues
- Performed all clerical and administrative functions for hub and station operational areas, including line haul, quality assurance and customer service
- Worked hands-on with drivers to ensure timely delivery, correct labeling and tracking of all packages
- Submitted regular reports including inspections and damages.
Sales Associate
Dots Fashion Store
07.2012 - 02.2014
Education
GED - General Studies
Gary Job Corps
San Marcos, TX01.2007
Associate of Arts - Business Entertainment
The Los Angeles Film School
Los Angeles, CASkills
- Proficient in Excel & Microsoft Office Suite
- Project Management
- Diversity, Equity & Inclusion training
- Social Media Marketing
- Contract Review and Recommendations
- Negotiation of Union contracts
- Market Research
- High-Pressure Environments
- Workflow Planning
- Team Leadership
- Solution Development
- Continuous Improvements
- Understand target audience and how to best communicate with them
- Identifying and resolving common patron issues
- Responding to customer situations with sensitivity
- Diversity, equity and inclusion training
Timeline
Theater Operations Manager (Fellow)
Jujamcyn Theaters
09.2022 - Current
Operations Associate / Client Care Services
Louis Vuitton
10.2021 - 09.2022
Digital Marketing Consultant
AD Your Best, Remote
01.2021 - Current
Visual Merchandiser
Macy's
10.2019 - 10.2020
Online Admissions Representative
Ultimate Medical Academy
12.2018 - 06.2019
Operations Supervisor
Victoria's Secret
05.2017 - 10.2017
Club Lounge Concierge
Sage Hospitality/The Westin Hotel
03.2015 - 03.2016
Operations Admin
FedEx Ground
02.2014 - 05.2015
Sales Associate
Dots Fashion Store
07.2012 - 02.2014
GED - General Studies
Gary Job Corps
Associate of Arts - Business Entertainment
The Los Angeles Film School
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