Atiya Kholiawala
Houston,TX
Summary
Varied amounts of experiences in sales, customer service, food services and general worker. Exemplify team working qualities and professionalism, backed by a consistent, verifiable record of achievement.
Overview
21
21
years of professional experience
Work History
Sales Associate
JCPenney
11.2021 - Current
- Merchandise Assistant and Supervisor
- Actively and enthusiastically engaging with the customer while working to resolve problems
- Proactively find ways to improve the customer experience, showing the confidence and courage to do what’s right and perform with energy and urgency.
- Achieving numeric goals in sales, care plans and credits.
- Working under pressure and dealing with different and busy events in a calm manner and ensure customer satisfaction for both new and returning client/customer.
Suoervisor
JCPenney
Kentucky, Paducah
02.2022 - 08.2022
- Supervised daily store operations, ensuring adherence to company policies and procedures.
- Trained and mentored team members on customer service standards and sales techniques.
- Implemented visual merchandising strategies to enhance product presentation and increase sales.
- Monitored inventory levels, coordinating restocking efforts to maintain optimal stock availability.
Jewelry Associate
Sears
11.2012 - 07.2013
- Website navigation and store to web order processes to facilitate the customer experience.
- Provide proactive consultative sales assistance and support to customers.
- Making order placement via over the phone or web.
- Work on computers listing vendors: enter all layaways, repairs, inquiries, and special orders that people place into the computer.
- Advise customer on quality, cuts, or value of jewelry and gems and in selecting mountings or settings for gems.
- Maintain records related to sales.
- Requisition new stock.
- Maintaining log book and filing records of purchase and repair on jewelry items.
- Cashier
Facilities Management
Murray State University
05.2005 - 08.2005
- Responsible for assisting the building staff to ensure the smooth operation of a residential college.
- Creating a clean and hygienic environment for fellow students and staff.
Education
Bachelor Degree - English literature, Drawing & Painting, Indian Classical vocal Music
Meera Girl’s College
Rajasthan, India01-2003
Diploma - Introduction to Computers, MS-WINDOWS Operating System, INTERNET, email and Data Communication, MS-OFFICE including MS-WORD, MS-EXCEL and MS-POWERPOINT
Computer Studies
01-2003
Skills
- Form processing for order placement and repair
- Interpersonal skills
- Providing sales assistance to customers
- Credit Card Transactions
- Work under pressure and achieving deadlines
- Creative designs and innovative ways of food preparation
- Successful catering experience (100 people)
- Maximizing kitchen productivity and staff performance
- Planning, organizing and neatness of jobs
- Computer literate
Languages
Hindi
Professional Working
English
Full Professional
Urdu
Full Professional
Timeline
Suoervisor
JCPenney
02.2022 - 08.2022
Sales Associate
JCPenney
11.2021 - Current
Jewelry Associate
Sears
11.2012 - 07.2013
Facilities Management
Murray State University
05.2005 - 08.2005
Diploma - Introduction to Computers, MS-WINDOWS Operating System, INTERNET, email and Data Communication, MS-OFFICE including MS-WORD, MS-EXCEL and MS-POWERPOINT
Computer Studies
Bachelor Degree - English literature, Drawing & Painting, Indian Classical vocal Music
Meera Girl’s College