ATIYYA MUHAMMAD
Philadelphia,PA
Summary
Dynamic individual with hands-on experience in customer service and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.
Overview
5
5
years of professional experience
Work History
CASHIER/TO GO RUNNER
CHEESECAKE FACTORY
01.2022 - 04.2025
- Customer Service: Greet guests warmly, answer questions, and provide excellent customer service during the checkout process.
- Payment Processing: Manage cash and card transactions efficiently using point-of-sale (POS) system to facilitate smooth checkout experience.
- Order Handling: Process takeout and online orders with accuracy, verifying order details to ensure customer satisfaction.
- Receipts and Packaging: Ensure correct packaging of food items and provide accurate receipts.
- Cleanliness & Organization: Maintain a clean, organized cashier station and takeout area.
- Team Collaboration: Coordinate with kitchen staff, servers, and managers to maintain order accuracy and deliver timely service.
SHIFT LEAD
ROUNDONE BOWLING
03.2023 - 09.2023
- Supervised team members during shifts, assigning tasks and monitoring performance to maintain operational efficiency.
- Customer Service: Provide excellent service by addressing guest questions, concerns, or complaints promptly and professionally.
- Handled opening and closing procedures, balanced cash registers, and prepared shift reports.
- Ensured cleanliness and organization of all areas, maintaining safety standards for employees and guests.
Server
F1 Arcade
Philadelphia, PA
03.2025 - Current
- Maintained cleanliness and organization of dining area, enhancing overall guest experience.
- Handled customer inquiries and resolved issues promptly, fostering a positive dining atmosphere.
- Served food and beverages promptly with focused attention to customer needs.
- Cultivated warm relationships with regular customers.
- Learned and followed local alcohol laws to keep restaurant compliant with regulations.
- Maintained high standards of personal appearance and hygiene, reflecting positively on establishment.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
Education
High School Diploma -
Academy of Palumbo
Philadelphia06-2022
Skills
- Leadership skills
- Fast-paced environment
- Works well under pressure
- Customer-focused problem solving
- Professional demeanor
- Point-of-sale operation
- Ability to work well under pressure
- Food safety practices
- Adaptability
- Strong leadership and communication skills
- Friendly and professional demeanor
Personal Information
Date of Birth: 2003-10-09
Timeline
Server
F1 Arcade
03.2025 - Current
SHIFT LEAD
ROUNDONE BOWLING
03.2023 - 09.2023
CASHIER/TO GO RUNNER
CHEESECAKE FACTORY
01.2022 - 04.2025
High School Diploma -
Academy of Palumbo