Atleigh Tracey
South Jordan,Utah
Summary
Caring Intake Specialist with proven skills in case management, client registration, and document processing. Highly organized and with an empathic communication style. Training experience with the motive to bring new ideas that will benefit the team. Good communication to overcome objectives and make sure that everything is on the right track. Is approachable to any questions, new ideas, or updated training information.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Intake Specialist
Saddle Rock Legal Group
Draper, Utah
07.2023 - Current
- Conducted initial intake interview to obtain client information, including biographical data, medical history, presenting problem, legal status, and other pertinent information.
- Reviewed referral sources for appropriateness before admission into the program.
- Communicate with clients who have gone through hard situations with the usage of products or a stay at a certain place.
Shift Lead Manager
Cafe Zupas
Saratoga Springs, Utah
08.2022 - 07.2023
- Managed daily shift operations, including scheduling and assigning team members to specific tasks.
- Trained new employees on procedures, policies, and job functions.
- Ensured compliance with all safety regulations during shifts.
- Monitored performance of staff to ensure quality standards were met.
- Resolved customer complaints in a timely and professional manner.
- Provided feedback to team members on their performance levels.
Production Worker
Teraflex
West Jordan, UT
02.2022 - 08.2022
- Cleaned up work area at end of shift to maintain safe working environment.
- Organized storage areas for efficient retrieval of items when needed.
- Ensured proper labeling of completed products before shipping out.
- Utilized computer software programs to record details related to production process.
- Kept operations area neat and orderly to minimize obstacles.
Shift Lead Manager
TeraflexCafe Zupas
Riverton, Utah
12.2019 - 02.2022
- Managed daily shift operations, including scheduling and assigning team members to specific tasks.
- Trained new employees on procedures, policies, and job functions.
- Ensured compliance with all safety regulations during shifts.
- Monitored the performance of staff to ensure quality standards were met.
- Resolved customer complaints in a timely and professional manner.
- Provided feedback to team members on their performance levels.
Education
High School Diploma -
Bingham High School
South Jordan, UT06-2021
Salt Lake Community College
Salt Lake City, UTSkills
- Intake Assessment
- Client intake
- Data Entry
- Conflict Mediation
- Follow-up skills
- Safety awareness
- Team motivation
- Workplace Safety
- Employee Training
- Team Development
- Quality Assurance
- Staff Development
Certification
- CNA Certification.
Timeline
Intake Specialist
Saddle Rock Legal Group
07.2023 - Current
Shift Lead Manager
Cafe Zupas
08.2022 - 07.2023
Production Worker
Teraflex
02.2022 - 08.2022
Shift Lead Manager
TeraflexCafe Zupas
12.2019 - 02.2022
High School Diploma -
Bingham High School
Salt Lake Community College
- CNA Certification.
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