Work Preference
Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
Open To Work

Atofolake Oyeyipo

Frederick,MD

Work Preference

Job Search Status

Open to work
Desired start date: Immediately

Desired Job Title

IT Support IT Support SpecialistAdministrative Clerk

Work Type

Full Time

Location Preference

On-Site
Location: Frederick, MD
Open to relocation: Yes

Salary Range

$45000/yr - $200000/yr

Important To Me

Career advancementCompany Culture

Summary

Dynamic IT Support professional with a proven track record at Tredbase, excelling in network troubleshooting and customer service. Adept at resolving complex technical issues and enhancing operational efficiency. Recognized for creating comprehensive IT documentation and fostering a collaborative team environment, ensuring seamless support and user satisfaction.

Overview

3
3
years of professional experience
1
1
Certification

Work History

IT Support

Tredbase
Frederick, Maryland
03.2023 - Current
  • Provided technical support to staff for hardware and software issues.
  • Assisted in troubleshooting network connectivity problems and system errors.
  • Documented technical procedures and user guides for internal reference.
  • Provided assistance in setting up new computers, printers, and other IT-related equipment.
  • Resolved internet connection problems for users both inside and outside of the office network.

Night Shift Supervisor

Waffle House
10.2023 - 11.2024
  • Supervised night operations ensuring staff adhered to safety protocols.
  • Trained and mentored team members on customer service standards.
  • Handled customer inquiries resolving issues promptly and effectively.
  • Resolved customer complaints in a timely manner within established guidelines.
  • Improved daily operational plans, developed production schedules, and optimized task flow.

Education

Associate of Science - Cybersecurity

Frederick Community College
Frederick, MD
01.2026

Skills

  • Network troubleshooting
  • Technical support
  • Customer service
  • IT documentation
  • Problem resolution
  • IT support services
  • Computer monitoring

Certification

CompTIA Security+, 804EW0KY8M4EKFBJ

Timeline

Night Shift Supervisor

Waffle House
10.2023 - 11.2024

IT Support

Tredbase
03.2023 - Current

Associate of Science - Cybersecurity

Frederick Community College
Atofolake Oyeyipo