Caden A. Crawford Crawford

Staunton City Schools, Staunton, Virginia

● Prioritize tasks effectively and manage multiple support requests simultaneously.

● Review the ticket system for any request from staff that could include but not limited to issuing new cables, connecting promethean boards, providing assembled RJ-45 ethernet cables, or helping to reconnect to the school network.

● Technical expertise in Windows operating system, hardware troubleshooting, software and application installation and configuration.

● Network configuration and troubleshooting including LAN and Wi-Fi configurations.

● Identify and resolve technical problems independently and as part of a team.

● Provide staff and students with technological tools needed, as well as assist with technical issues and resolve problems efficiently with an ability to explain technical concepts to non-technical users.

● Basic technology repair to include repairing/replacing cracked or damaged screens, damaged keyboards, SSDs, and using different parts from older models that have been removed from inventory.

● Use inventory systems to log, organize, and maintain various pieces of technology.

● Run cables and install security cameras, in addition to basic programming of security cameras.

● Gained basic knowledge and experience of switches and routers along with how port numbers work.

Food Lion, Staunton, Virginia

● Ensured items were neatly and adequately stocked to meet customer demand with great attention to detail.

● Ensured products are correctly priced and labeled for easy identification.

● Managed re-stocking, customer support, and unexpected changes in work environment efficiently and effectively.

● Maintained a clean and organized storage area and sales floor.

● Served as a point of contact for customers seeking assistance in the store and maintained a thorough knowledge of the various products, availability, and locations.

● Responsible for operating barcode scanners and balers for compacting cardboard.

● Checked and verified incoming shipments against purchase orders and invoices by accurately recording product information and identifying any discrepancies or damaged items.

● Ensured merchandise was correctly labeled, sorted, and in good working order prior to being stored in an organized manner and in a clean environment.

● Updated and maintained inventory records to track stock levels and movement.

● Prioritized tasks to meet deadlines and keep the stockroom operations running smoothly both independently and by collaborating with colleagues.

Effectively communicated with colleagues and supervisors to coordinate tasks and address issues

Staunton-Augusta YMCA, Staunton, Virginia

● Communicated effectively with youth, parents, and team members to build strong relationships, help navigate challenges, resolve conflicts, and provide guidance.

● Ensured the physical safety and emotional well-being of the youth being served by providing safe and age-appropriate activities and mentorship.

● Developed activities and initiatives that fostered engagement, creativity, and self-expression.

Served as a helpful role model for the youth by demonstrating positive values and behaviors