Atonia Johnson
Sioux Falls,SD
Summary
Clinical Laboratory Technician skilled in performing, conducting and analyzing laboratory assays and resolving complex clinical and instrument problems. Medical laboratory professional skilled at precise documentation, isolating bacteria and processing and handling clinical specimens. Authorized to work in the US for any employer
Professional with strong experience in observation and reporting, prepared for this role. Skilled in maintaining safety, enforcing policies, and identifying issues. Strong focus on team collaboration and achieving results. Reliable with ability to adapt to changing needs, ensuring effective communication and problem-solving.
Overview
20
20
years of professional experience
1
1
Certificate
Work History
RM/Monitor
Dismas Charities
Sioux Falls, SD
11.2024 - Current
- Monitored client activities to ensure compliance with program guidelines and safety protocols.
- Conducted regular inspections of facilities to maintain cleanliness and order.
- Assisted in the development of individualized treatment plans for clients, promoting rehabilitation goals.
- Coordinated communication between clients and staff to enhance service delivery and support systems.
- Improved incident reporting processes, ensuring timely documentation and resolution of issues.
- Mentored junior monitors, fostering a collaborative environment focused on professional development.
- Led training sessions for new staff on operational procedures and best practices in monitoring client behavior.
CMA/Resident Aide
Interim HealthCare
Sioux Falls, SD
07.2023 - 10.2025
- Pick up hours through agency as a PCA And Med Aide
- Educated patients on treatment plans, medications, and preventive care measures.
- Streamlined patient intake processes to enhance workflow efficiency.
- Trained new clinical staff on operational procedures and best practices.
- Streamlined administrative processes by scheduling appointments, managing patient intake, and organizing medical documentation.
- Increased patient satisfaction through compassionate communication and support during medical procedures.
Med Aid
The Inn On Westport
Sioux Falls, SD
10.2024 - 09.2025
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Used critical thinking to break down problems, evaluate solutions, and make decisions.
- Strengthened communication skills through regular interactions with others.
CMA
Trail Ridge Assisted Living
Sioux Falls, SD
10.2023 - 11.2024
- CMA passing meds to residents and assisting with cares
- Managed patient records using electronic health record systems for accuracy and compliance.
- Assisted healthcare providers with patient examinations and procedures to ensure optimal care delivery.
- Trained new staff on clinical protocols and office procedures to maintain quality standards in practice operations.
- Comforted anxious patients before procedures and listened to concerns, offering support, and compassion.
- Trained new staff on clinical procedures and protocols, fostering a knowledgeable team environment.
- Taught patients about medications, procedures, and care plan instructions.
Customer Service and Cashier
Ames Clothing Store
Chicago, IL
06.2006 - 10.2014
- Maintained up-to-date knowledge of store policies regarding payments, returns and exchanges, Created new processes and systems for increasing customer service satisfaction, Developed highly empathetic client relationships and earned reputation for exceeding sales goals, Cross-trained and provided back- up for other customer service representatives when needed.
- Trained new team members on best practices for customer service excellence.
- Responded to customer requests for products, services, and company information.
- Trained new Customer Service Representatives on company policies, procedures, and best practices.
- Maintained clean and orderly checkout areas by mopping floors, emptying trash cans and wiping down surfaces.
Education
High school diploma -
Austin Career Academy
Chicago, IL06-2006
Skills
- Laboratory Experience
- Packaging
- Assembly
- Patient Care (8 years)
- Phlebotomy (1 year)
- Meal Preparation
- Medication Administration (2 years)
- Alzheimer's Care (2 years)
- Vital Signs (4 years)
- Cleaning Experience
- Food Preparation
- Dementia Care (2 years)
- Caregiving
- Laundry (6 years)
- Customer service
- Care plans
- Medical terminology
- Time management
- Discipline
- Emergency response
- Incident reporting
- Behavior management
- Friendly and respectful
- Team leader
- Caring and responsible
- Staff supervision
- Documentation and reporting
- Emotional development
- Infection control policies
Certification
- AED Certification
- First Aid Certification
- Certified Medication Aide
- CNA
- Certified Medical Assistant
- Driver's License
- CPR Certification
- Certified Medication Technician
Timeline
RM/Monitor
Dismas Charities
11.2024 - Current
Med Aid
The Inn On Westport
10.2024 - 09.2025
CMA
Trail Ridge Assisted Living
10.2023 - 11.2024
CMA/Resident Aide
Interim HealthCare
07.2023 - 10.2025
Customer Service and Cashier
Ames Clothing Store
06.2006 - 10.2014
High school diploma -
Austin Career Academy