A’Traeveia Edge
Atlanta,GA
Summary
Customer-focused professional with demonstrated success in enhancing satisfaction through effective problem resolution and attention to detail. Committed to maintaining quality standards and optimizing processes in dynamic environments.
Overview
7
7
years of professional experience
Work History
Foundever
Customer Service Rep
Las Vegas, Nevada
06.2025 - Current
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Updated and maintained databases with current information.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Utilized various software and tools to streamline processes and optimize performance.
Project Technician
ABM Janitorial Services
College Park, Georgia
02.2024 - 10.2024
- Maintained cleanliness and organization of assigned areas throughout facilities.
- Assisted team members with daily janitorial tasks and equipment maintenance.
- Followed safety procedures while handling cleaning chemicals and tools.
Production Associate
Hello Fresh
Newnan, Georgia
08.2022 - 12.2023
- Operated production line equipment to prepare meal kits efficiently.
- Packaged ingredients accurately to maintain quality and freshness standards.
- Collaborated with team members to ensure smooth workflow and timely deliveries.
- Inspected products for quality control and reported any issues promptly.
Production Associate
General Wholesale
Atlanta, GA
03.2019 - 07.2022
- Collaborated with team members to identify and resolve production issues in a timely manner.
- Ensured that all safety protocols were followed during the production process.
- Worked quickly and efficiently while maintaining high standards of quality control.
- Verified accuracy of assembled parts before moving them down the line for further processing.
Education
High School Diploma -
Rockdale County High School
Conyers, GA05-2012
Skills
- Customer service
- Database management
- Process optimization
- Quality control
- Safety compliance
- Team collaboration
- Problem solving
- Attention to detail
- Microsoft office
- Flexible and adaptable
Timeline
Foundever
Customer Service Rep
06.2025 - Current
Project Technician
ABM Janitorial Services
02.2024 - 10.2024
Production Associate
Hello Fresh
08.2022 - 12.2023
Production Associate
General Wholesale
03.2019 - 07.2022
High School Diploma -
Rockdale County High School