Atreyu Lippincott
Canandaigua,NY
Summary
Accomplished Shift Leader with a proven track record at Taco Bell in enhancing customer satisfaction and managing efficient teams. Well-versed in customer service management and problem-solving, demonstrating strong leadership and communication skills. Achieved significant improvements in daily operations and customer service, leveraging abilities in team collaboration and conflict resolution.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Shift Leader
Taco Bell
12.2023 - Current
- Trained new employees and delegated daily tasks and responsibilities.
- Completed cash and credit card transactions accurately using POS software.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Enhanced customer satisfaction through prompt and courteous service, addressing concerns immediately.
Service Crew Member
Tim Hortons
06.2023 - 12.2023
- Enhanced customer satisfaction by providing efficient and friendly service.
- Collaborated with team members to meet high standards of service during peak hours.
- Developed strong multitasking abilities while managing multiple responsibilities simultaneously during high-pressure situations.
- Maintained a clean and organized work environment for improved customer experiences.
Cashier
Tops Friendly Markets
05.2022 - 05.2023
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
High School Diploma -
Canandaigua Academy
Canandaigua, NY06.2024
Associate of Applied Science - Computer Aided Design
Finger Lakes Technical And Career Center
Stanley, NY06.2024
Skills
- Positive Attitude
- Team Leadership
- Problem-Solving
- Customer service focus
- Flexible Schedule
- Decision-making capabilities
- Team Collaboration and Leadership
- Customer Service Management
- Strong verbal and written communication
- Conflict Resolution
- Strong Learner
Certification
- OSHA 10 Certified
- Career Skills Certified
Timeline
Shift Leader
Taco Bell
12.2023 - Current
Service Crew Member
Tim Hortons
06.2023 - 12.2023
Cashier
Tops Friendly Markets
05.2022 - 05.2023
High School Diploma -
Canandaigua Academy
Associate of Applied Science - Computer Aided Design
Finger Lakes Technical And Career Center