Versatile and dedicated professional with experience in QA support, teaching, training, project coordination, and system maintenance. Strong communication skills, proven ability to guide and mentor individuals, and a track record of improving processes and efficiency. Known for reliability, problem-solving, and delivering consistent results. Executed manual test cases and documented results for functional and regression testing. Logged defects with detailed steps and collaborated with developers to ensure timely resolution. Used SQL queries to validate data, create test scenarios, and support backend testing. Reviewed requirements and user stories to identify test conditions and ensure clarity. Performed test data setup and maintained test environments for smooth execution. Provided daily status updates and contributed to release planning and quality reviews. Ensured product quality by identifying usability issues, workflow gaps, and inconsistencies.