Attziry Villalpando Islas
West Lafayette,Indiana
Summary
Dynamic leader with proven mentoring and people management skills honed at Ford Dining Court - Purdue University and other esteemed organizations. Specializes in complaint resolution and enhancing team productivity, evidenced by successfully training teams to exceed objectives while ensuring safety and compliance. Excels in customer care, leveraging telemarketing expertise to manage accounts and resolve issues efficiently.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Team Leader
Ford Dining Court- Purdue University
West Lafayette, Indiana
01.2022 - Current
- Offered training and support to keep team members motivated and working toward objectives.
- Identified areas for improvement, narrowing focus for decision-makers in making necessary changes.
- Ensured compliance with all safety regulations in the workplace.
Medical Assistant Intern
Center For Healthy Living
West Lafayette, Indiana
10.2024 - 11.2024
- Prepared treatment rooms for patient examinations.
- Assisted physicians by preparing patients for procedures, EKGs, phlebotomy, glucose testing and pulmonary function tests.
- Protected confidentiality of patient care information and treatments to prevent data breaches.
- Performed patient intake duties, including taking vital signs and medical histories.
- Positioned patients properly during examination or treatment for comfort and safety.
- Sterilized instruments and disposed of contaminated supplies in adherence to OSHA regulations.
- Administered injections or medications as prescribed by a physician or nurse practitioner.
Team Leader
Parthenon greek resturaunt
West Lafayette, Indiana
06.2021 - 01.2022
- Managed various accounts by providing superior customer care.
- Aided with mobility and independence for disabled individuals and continually monitored safety.
- Resolved customer service issues promptly while providing excellent customer care.
Team Member
Panera
West Lafayette, Indiana
08.2020 - 06.2021
- Identified needs of customers promptly and efficiently.
- Contributed to team safety and productivity by removing safety hazards and keeping areas neat and well-stocked.
- Operated cash registers to process payments from customers.
Education
Certificate - Health Sciences
Purdue Global
05-2025
Skills
- Complaint resolution
- Mentoring
- Coaching
- Goal setting
- Telemarketing expertise
- People management
Languages
Spanish
Professional
Arabic
Limited
Certification
- CPR Certified
Timeline
Medical Assistant Intern
Center For Healthy Living
10.2024 - 11.2024
Team Leader
Ford Dining Court- Purdue University
01.2022 - Current
Team Leader
Parthenon greek resturaunt
06.2021 - 01.2022
Team Member
Panera
08.2020 - 06.2021
- CPR Certified
Certificate - Health Sciences
Purdue Global
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