Hi, I’m
Atul Divekar
Project Manager
Mumbai
Summary
Seasoned IT professional with 14 years of extensive experience in IT service management. An Executive MBA graduate from IIMK and a certified PMP, I excel in infrastructure management, service delivery management, business operations, leadership, and people management. My track record showcases a proficiency in handling challenging engagements and successfully turning them around. I'm passionate about driving operational excellence and leveraging technology to enhance business outcomes.
Overview
14
years of professional experience
6
years of post-secondary education
1
Certification
1
Language
Work History
TCSMumbai
Project Manager
04.2021 - Current
Job overview
- Managed projects from procurement to commission.
- Developed and initiated projects, managed costs, and monitored performance.
- Planned, designed, and scheduled phases for large projects.
- Achieved project deadlines by coordinating with contractors to manage performance.
- As a dedicated Project Manager, I thrive on optimizing operational efficiency and elevating user satisfaction through strategic initiatives.
- My expertise lies in driving automation solutions, resulting in a remarkable 40% monthly reduction in tickets, significantly enhancing operational workflows.
- Additionally, my adeptness in crafting SharePoint sites has led to a 5% decrease in reported issues, amplifying end-user experiences.
- My commitment extends beyond project deliverables; I invest in team growth and development. Training and mentoring 8 team members in L1 and L2 support has not only empowered the team but also contributed to a more skilled workforce, elevating project outcomes.
- With a focus on strategy, I've successfully orchestrated a 35% reduction in incident counts, fostering a more stable operational environment. Notably, my initiatives have saved the project an impressive 550 hours per month, underscoring my dedication to resource optimization while delivering impactful results in project management.
- Monitored project performance to identify areas of improvement and make adjustments.
- Provided detailed project status updates to stakeholders and executive management.
- Coordinated with cross-functional teams to resolve project issues and mitigate risks.
- Recruited and oversaw personnel to achieve performance and quality targets.
- Tracked project and team member performance closely to quickly intervene in mistakes or delays.
- Identified plans and resources required to meet project goals and objectives.
- Achieved project deadlines by coordinating with contractors to manage performance
- Led technical upgrade projects for clients by working and coordinating with consultants and developers for integrations
Nomura India Pvt Ltd
Subject Matter Expert for SAB BI and Power BI
07.2014 - 01.2021
Job overview
- Design and develop custom BI reports using Microsoft Power BI and SAP BOBI
- Participated in project planning sessions with project managers, business analysts and team members to analyze business requirements and outlines proposed solutions
- Managed the complete transformation of BI project from lower version to upper
- Ability to work in Enterprise cross function Environment with team in multiple time zone & culture
- Strong troubleshooting skill, self-starter, adoptable to frequent changes
- Strong expertise on Design studio and Lumira tool to create Dashboard and story board for Business User and help them to implement Design studio for their projects
- Manage POC projects for Tableau and QlickvView for BI Tool selection
- Administer the SAP Business Objects environment (upgrade, patch level, service packs, etc) and deploy reports through the environments
- Designs, implements, and maintains Business Objects application security
- Troubleshoot user access and data issues
- Work directly with Finance stakeholders for requirements gathering
- Provide Webi training, as needed
- Monitor the systems to identify failures and tune to address performance issues
- Proactively recommend areas for improvement (systems and processes)
- Maintain and improve system documentation
- Timely perform assigned development work as per best practices meeting criteria around system availability, robustness, performance, scalability and supportability
- Support release process and provide Level 3 production support coverage
- Expert in creating Dashboards Scorecards, views, pivot tables, charts, for further data analysis using Power BI desktop
- Expert in creating multiple kind of Power BI Reports and Dashboards
- Explore data in a Variety of ways and across multiple visualizations using Power BI
- Used Power BI Gateways to keep the dashboards and reports up to date
- Installed and Configured Enterprise Gateway and Personal Gateway in Power Bi Services
- Published reports and dashboards using Power BI
- Involved in creating data visualizations like Clustered Column Chart, Donut Chart, Line Chart, Slicer, Gauge Visualization etc
- With Power BI
- Create the Calculated columns and measures with the use of DAX Expressions.
- Designed and prepared technical reports, studies, and related documentation.
Mphasis an HP company
Infrastructure Engineer SAP BO
07.2013 - 07.2014
eBusinesswares India Pvt. Ltd
SAP Business Objects Administrator
08.2012 - 07.2013
L&T Infotech
System Administrator
04.2012 - 06.2012
Trust System and Software
SAP Business Objects Administrator/Developer
08.2011 - 03.2012
Angel Broking Pvt. Ltd.
Software Developer and Administrator
07.2009 - 10.2010
Education
Indian Institute of ManagementKozhikode
MBA
08.2018 - 04.2021
Thim College Thane–University of MumbaiMumbai, Maharashtra
Bachelor of Science from Computer Science
06.2006 - 06.2009
Skills
IT Service Management
Certification
PMP
Professional Training Workshop
- Nomura. SAP BusinessObjects 4.2 Installation and Administration.
- Informatica 8.5
- Microsoft Power BI
Domain Knowledge
- Broking
- Finance
- Telecom
- Insurance
Personal Information
Date of Birth: 17th Feb 1988
PMP Certified
PMP Certified
Timeline
PMP
09-2023
Project Manager
TCS
04.2021 - Current
Indian Institute of Management
MBA
08.2018 - 04.2021
Subject Matter Expert for SAB BI and Power BI
Nomura India Pvt Ltd
07.2014 - 01.2021
Infrastructure Engineer SAP BO
Mphasis an HP company
07.2013 - 07.2014
SAP Business Objects Administrator
eBusinesswares India Pvt. Ltd
08.2012 - 07.2013
System Administrator
L&T Infotech
04.2012 - 06.2012
SAP Business Objects Administrator/Developer
Trust System and Software
08.2011 - 03.2012
Software Developer and Administrator
Angel Broking Pvt. Ltd.
07.2009 - 10.2010
Thim College Thane–University of Mumbai
Bachelor of Science from Computer Science
06.2006 - 06.2009