DELLA BROWN
Summary
Senior IT Project Manager with PMP and PMI-ACP certifications, delivering enterprise technology initiatives and implementing standardized management practices. Skilled in translating complex business requirements into structured project plans and managing multiple concurrent initiatives while ensuring effective communication with stakeholders.
Overview
1
1
Certification
13
13
years of professional experience
Work History
Project Manager
CAI
09.2024 - 10.2025
- Managed enterprise ITSM and ITAM project activities supporting the separation and transition of seven subsidiary companies.
- Coordinated project execution across all lines of service (LOS), aligning cross-functional activities, milestones, and deliverables to ensure timely and effective project delivery.
- Managed shared resources and service dependencies among the seven companies throughout the transition.
- Translated business and operational needs into structured project activities, milestones, action items, ownership, and dependencies.
- Managed multiple concurrent workstreams while tracking progress, risks, issues, decisions, action items, and deliverables.
- Maintained comprehensive project plans, RAID logs, and status reports to facilitate clear communication and accountability among stakeholders.
- Prepared and communicated project status, risks, issues, dependencies, and progress for leadership review.
- Coordinated business and technical stakeholders across multiple functions to resolve project issues and maintain execution against project objectives.
- Supported IT Asset Management activities involving asset ownership, assignment, tracking, transfer, and disposition.
- Applied IT Service Management processes and governance throughout organizational and technology transition activities.
- Coordinated service-transition and operational-readiness activities to support continuity of IT services.
- Identified process gaps and operational issues, collaborating with stakeholders to implement resolutions that enhanced project execution.
Senior IT Project Manager
RANDSTAD
12.2020 - 09.2024
- Led multiple concurrent enterprise healthcare technology projects from planning through implementation, deployment, and operational transition.
- Translated business, technical, clinical, and operational requirements into project scope, objectives, schedules, milestones, resource plans, dependencies, and deliverables.
- Developed and maintained detailed project plans, schedules, estimates, resource plans, project documentation, and status reporting.
- Coordinated cross-functional teams consisting of technical, clinical, operational, business, and vendor stakeholders.
- Conducted project meetings, tracked action items and dependencies, and supported timely resolution of project risks and issues.
- Prepared project information and status updates for leadership review.
- Managed vendor tasks, dependencies, implementation activities, and deliverables.
- Coordinated QA/UAT, testing, implementation, deployment, go-live, stabilization, and transition activities.
- Ensured adherence to project quality standards, change-management protocols, governance requirements, and established processes.
- Supported regulatory compliance, documentation requirements, and internal and external audit preparedness.
- Helped teams navigate implementation and operational changes by providing project guidance, documentation, coordination, and post-deployment support.
Senior IT Project Manager
CONCORD
01.2019 - 01.2020
- Led cross-functional enterprise technology, network, infrastructure, migration, and transformation initiatives supporting multiple business units.
- Translated project requirements into detailed work breakdown structures, schedules, milestones, dependencies, owners, and deliverables.
- Coordinated suppliers, business units, and IT groups during enterprise technology and service migrations.
- Tracked project activities, milestones, risks, issues, dependencies, and deliverables to support timely execution.
- Developed stakeholder communication plans and prepared project information for business and technical audiences.
- Coordinated post-migration support and operational stabilization activities.
- Managed supplier relationships, negotiated with vendors, tracked supplier-related issues, and drove follow-up through resolution.
- Coordinated circuit procurement and telephony support, transformation, and migration activities.
- Prepared business cases supporting project and technology decisions.
- Led continuous-improvement planning and identified opportunities to improve project execution and operational processes.
- Supported delivery standards involving availability, scalability, security, quality, and governance.
Project Manager
SMART IMS
01.2013 - 01.2019
- Managed 6–10 concurrent technology projects, balancing schedules, scope, budgets, resources, dependencies, risks, and deliverables.
- Guided projects through planning, testing, implementation, go-live, and post-deployment support.
- Developed and maintained project schedules and monitored project budgets and spending.
- Managed project scope and tracked execution against established commitments.
- Tracked product backlog, burn-down metrics, velocity, and task breakdown in support of Agile project delivery.
- Applied risk management and contingency planning to identify and resolve project challenges.
- Coordinated testing activities and worked with business users, clinicians, technical teams, and other stakeholders to validate solutions before deployment.
- Supported hospital and laboratory-specific testing within electronic medical record environments.
- Coordinated software-upgrade compatibility activities with end users and technical teams.
- Led core-team meetings, tracked action items, and drove follow-up through completion.
- Presented project metrics, status, risks, and results during executive meetings.
- Participated in go-live planning, implementation, operational support, regulatory activities, and internal and external audits.
Education
PMI-ACP® (Agile Certified Practitioner)
TechPath, Learn
08-2026
Bachelor of Science -
University of the Sciences
Philadelphia, PASkills
- Enterprise Project Delivery
- Enterprise Project Management Cross-Functional Initiatives Project Planning & Scheduling Requirements Analysis Milestone & Dependency Management Risk & Issue Management RAID Management Multiple Concurrent Projects Resource Coordination Executive Reporting Stakeholder Management
- PMO, Governance & Adoption
- PMO Standards & Governance Project Management Frameworks Standardized Processes Workflow Development Process Improvement Project Documentation Templates & Standards User Adoption Training & Team Support Operational Readiness Change Management Continuous Improvement
- Project Management Tools & Technology
- Mondaycom Project Management Platforms Workflow Management ITSM ITAM ITIL Enterprise Technology Service Delivery QA/UAT Testing Deployment & Go-Live Data & Reporting Quality
- Leadership & Communication
- Cross-Functional Team Leadership Executive Communications Senior Leadership Presentations Business Unit Collaboration Vendor Coordination Facilitation Training Coaching Documentation Problem Solving
- Enterprise Project Management PMO Governance IT Operations IT Service Management IT Asset Management Service Delivery Infrastructure Projects Business Process Improvement Workflow Development Testing & Validation User Support Technical Training Process Documentation Vendor Management Procurement Change Management Incident Management Performance Metrics Operational Readiness Team Leadership
- Project management
- Agile methodologies
- Team collaboration
- Risk assessment
- IT service management
- Data analysis
- Data review
- Technical support
- Project closure
- Relationship building
- IT infrastructure
- Risk management
- Data management
- Project development
- Quality assurance
- Lean six sigma expertise
- Six sigma
- IT asset management
- ITIL framework
Personal Information
Title: SENIOR IT PROJECT MANAGER | ENTERPRISE PROJECT DELIVERY | PMO & PROCESS IMPROVEMENT
Certification
PMI Agile Certified Practitioner (PMI-ACP), Project Management Professional (PMP), ITIL Certified, Six Sigma Black Belt, Scrum Master, Management Development Program (MDP)
Timeline
Project Manager
CAI
09.2024 - 10.2025
Senior IT Project Manager
RANDSTAD
12.2020 - 09.2024
Senior IT Project Manager
CONCORD
01.2019 - 01.2020
Project Manager
SMART IMS
01.2013 - 01.2019
PMI-ACP® (Agile Certified Practitioner)
TechPath, Learn
Bachelor of Science -
University of the Sciences