Passionate business executive with working experience of more than 15 years in State Bank of India (SBI), India's Largest Bank and a Fortune 500 company, having worked in multiple banking domains and broad experience in industry.
Accomplished leader recognized for creating effective business strategies and financial excellence leading to strong bottom-line results.
Accomplished Business Executive committed to driving growth as results-oriented, decisive leader. Spearheaded operational improvements to drive productivity and reduce costs.
Strategic Business Executive with progressive career in sector. Build and lead high-performing teams while driving business profitability and revenue. Considered valuable asset to any organization.
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Chief Representative
State Bank of India, SBI
Washington, DC
11.2021 - Current
Maintaining deep engagements with Multilateral institutes, IMF, World Bank group and Government bodies. Streamlined information flow between corporate office and decentralized branches worldwide.
Monitored changes in international laws, regulations, and policies that could affect operations of the organization.
Organized visits by representatives of foreign companies to discuss joint venture possibilities.
Attended conferences, seminars, and other events related to international trade.
Supervised teams responsible for carrying out projects involving multiple countries simultaneously.
Analyzed global markets to identify new opportunities for growth.
Chief Manager, Head International Banking Division
State Bank of India, SBI
Morbi, Gujarat
11.2020 - 11.2021
Developed effective methods for tracking performance metrics across teams.
Conducted regular meetings with department heads to review progress towards established targets.
Spearheaded new initiatives for enhancing productivity, efficiency, and quality control measures within the organization.
Implemented strategies to improve customer service, optimize workflow processes, and reduce costs.
Regularly evaluated operations against industry best practices to identify areas for improvement or expansion opportunities.
Manager and Service Officer
State Bank of India, SBI
Ahmedabad, Gujarat
07.2019 - 11.2020
Analyzed customer accounts, payment trends, and credit ratings to assess risk of default.
Conducted regular reviews of existing customers' accounts to ensure compliance with agreed terms.
Performed periodic audits on customer accounts in order to verify accuracy of information provided by applicants.
Monitored customer account activity to identify any potential risks or issues.
Responded promptly and professionally to inquiries from customers regarding their accounts.
Followed banking requirements and government lending regulations.
Manager, International Banking Division
State Bank of India, SBI
Ahmedabad, Gujarat
04.2015 - 07.2019
Provided advice to customers regarding international banking regulations, payment methods, export and import licensing and other relevant topics.
Maintained up-to-date knowledge of current banking policies, procedures, regulations, and best practices.
Performed due diligence reviews on potential clients prior to entering into a transaction.
Monitored customer accounts to ensure compliance with established policies and procedures.
Maintained up-to-date knowledge of industry trends, regulatory changes, and market conditions impacting global trade finance activities.
Branch Manager
State Bank of India, SBI
Porbandar, Gujarat
01.2015 - 04.2015
Implemented internal control procedures to minimize risk exposure and maximize profitability.
Managed staff scheduling, hiring and training processes.
Directed daily operations of the branch, including customer service, human resources, sales and marketing activities.
Resolved escalated customer complaints in a timely manner.
Conducted regular performance reviews for all employees in the branch.
Branch Manager
State Bank of India, SBI
Porbandar, Gujarat
05.2009 - 01.2015
Organized professional development programs for employees at all levels of the organization.
Maintained up-to-date knowledge of industry trends, competitive landscape and regulatory environment.
Ensured compliance with established policies, procedures and regulations governing banking operations.
Coordinated promotional campaigns for new products or services in order to boost sales revenue.
Performed regular audits of financial records in order to ensure accuracy.