Open To Work
Atul Shah
Sammamish
Summary
Results-oriented people-first Engineering Leader with expertise in management, network solutions, software development, and cybersecurity strategy. Led large teams in delivering advanced software and security solutions while driving technology initiatives for global enterprises. Managed complex projects and cultivated partnerships across regions, consistently achieving impactful outcomes and fostering continuous improvement.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Software Development Manager III
AWS
Seattle
01.2022 - Current
- Built, scaled, and automated software and configuration updates for one of the world’s largest and most complex networks to increase availability, quality and reliability at every network layer.
- Managed & led team of software development engineers to design & deliver foundational software solutions that configure and power network devices across all layers of a global network.
- Created and delivered on the vision and design for next-generation analytics and intelligence service that provides real-time search, monitoring, and analytics capabilities for device configurations and network changes to efficiently track configuration changes throughout their lifecycle, correlate changes with network events, visualize blast radius impacts, and reduce operational costs—ultimately providing network engineers with the same operational excellence tools available to software developers.
- Built and delivered an end-to-end solution to dramatically reduce resolution time with a unified trace of API calls flowing across 40+ services and 13 teams allowing engineers to see exactly where failures occur rather than chase isolated logs across services.
- Led team in implementing automated processes for software deployment and configuration changes to improve operational efficiency.
- Led dedicated team to automate and scale existing services, troubleshoot issues, and guide engineers with automated tools and engineering knowledge to enhance customer experience and reduce mean-time-to-resolution.
Network Development Manager III
AWS
Seattle
01.2020 - 01.2022
- Built, scaled, and automated one of the world’s largest and most complex networks to increase availability, quality and reliability at the Access layer.
- Managed & led team of network & systems engineers to deliver major improvements for the mission-critical Access layer in a large-scale cloud enterprise datacenter environment.
- Led a dedicated team of network and systems engineers to develop ways to automate and scale the network, troubleshoot network traffic issues, and utilize in-depth engineering knowledge to guide engineers in delivering an exceptional customer experience.
- Created vision and design for next-generation dual TOR solution, establishing redundancy and enhancing availability for customers and EC2.
- Built strategic partnerships with internal customers to address network SLA and performance, designing solutions for newer workloads and rack types to optimize network performance and connectivity.
- Led the team to transition from reactive fire drills to proactive establishment of an automated regular cadence of software deployment and configuration changes to the entire fleet of Access layer devices.
- Led development of network solutions for large-scale AWS Outposts, extending AWS infrastructure and services to customer premises.
Principal Service Engineering Manager
Microsoft Corporation
Redmond
01.2015 - 01.2019
- Implemented and managed next-generation connectivity solutions for a mobile-first cloud-first world, transforming 120+ remote offices and granting 100K+ remote workers continuous secure access to resources from anywhere.
- Created and delivered on the vision and design for next-generation edge firewalls with granular security, intelligent threat monitoring and response, and productivity-enhancing features, developing 400% more scalable solutions while responding near real-time to evolving cybersecurity threats.
- Managed and led projects delivering critical milestones for Microsoft’s transformation to Internet First, advancing next-generation VPN strategies, modern wireless infrastructure, and wired port security.
- Led a 30-member engineering team and provided mentorship and staff development; maximized business efficiency by delegating tasks to play to individual strengths and providing focused, results-oriented training.
- Drove business scenarios, use cases, and security requirements for next-generation RADIUS replacement solutions.
- Augmented wireless solutions to incorporate always-connected scenarios, location-based services, and presence and cloud-based management infrastructure, increasing efficacy while matching business requirements.
- Led engineering team to evaluate and recommend the next generation Compute and Storage platform to enable seamless transition of on-premises workloads to Azure.
- Led the engineering team’s effort to define Azure data solutions focusing on solving business problems and recommendations for cloud data security and privacy.
- Fostered productive relations with network of over 10 vendors and partners, leveraging rapport and negotiation skills to enhance project outcomes.
Senior Security Strategist
Microsoft Corporation
Redmond
01.2008 - 01.2015
- Defined and delivered on major milestones for Microsoft’s “End to End Trust” vision, by helping stakeholders see the big picture, enabling collaboration across industries, governments and companies, by making insightful calls to action and highlighting business value in incremental progress against the vision and finally by tracking progress against the vision.
- Created end-to-end security solution architectures addressing customer challenges, leading to adoption of device health solutions by three major government contractors.
- Delivered comprehensive proofs of concept showcasing practical security solutions, enabling streamlined development and enhancing network security while illustrating business value.
- Created and managed companywide security patching and testing process for validating fixes prior to release.
- Cultivated long-term, strategic relationships with a network of 20+ key customers and governments across the US, EU, China, and India and positioned Microsoft as an enduring, trusted partner and cybersecurity leader.
- Drove standardization efforts for device integrity measurements to safeguard against malware threats, enhancing IETF and Trusted Computing Group standards and establishing BIOS integrity health check standards.
- Demonstrated the value of Trusted Platform Module based hardware security solutions to protect against advanced persistent threats and determined adversaries through co-chairing of the Trusted Network Communications group within the Trusted Computing Group (international standards group).
Group Manager
Microsoft Corporation
Redmond
01.2005 - 01.2008
- Managed the Core Infrastructure and Secure Remote Connectivity Services for the worldwide Microsoft IT environment, which was used by more than 80,000 end-users daily.
- Enhanced service level agreements and performance metrics, achieving over 50% improvement in KPIs.
- Developed the Direct Access solution while leading a team of architects and engineers, providing end-to-end integrated host security across all Microsoft users and an always-on ubiquitous secure connectivity solution.
- Led team of 20 in developing Direct Access security solutions and online service initiatives.
- Influenced and changed the direction of Windows, delivering Direct Access as one of the core pillars of business value to Microsoft and customers.
- Deployed the first production services and solutions based on Windows server and client beta operating systems; executed testing to provide invaluable feedback and customer scenarios to guide the development process.
- Implemented MOF and ITIL-based IT engineering and operations frameworks, which increased efficiency and improved user satisfaction of IT services.
- Developed business case analysis, business plan, and projections for Microsoft Online Services, guiding project incubation for Naming Services, Remote Connectivity Suite, and Central Desktop Service.
- Won "best innovation," 2007 President's awards, and more than five patents for the Direct Access solution.
Education
Master of Business Administration - Marketing Management & Information Systems
Texas Christian University
Fort Worth, TXSkills
- SDLC management
- Software development
- Software architecture
- API integration
- Microservices architecture
- Cloud infrastructure
- Cloud Computing Systems
- Network design solutions
- Network automation
- Security architecture
- Cybersecurity strategy
- Data analytics
- Business Intelligence
- System design
- System integration
- Service delivery
- Project management
- Agile methodology
- Agile DevOps practices
- Scrum master
- Continuous integration
- Continuous deployment
- Performance optimization
- Software testing
- Test engineering
- Technical design review
- Identifying backlogs
- Change request tracking
- Milestone monitoring
- Developing project plans
- Establishing deadlines
- Stakeholder Management
- Client relationship management
- Team Leadership
- Technical leadership
- Training & Mentorship
- Staff mentorship
- Staff hiring
- Cross-Collaboration
- Team collaboration
- Overseeing teams
- Conflict resolution
- Time management
- Organizational skills
- Interpersonal communication
- Process Improvement
- Continuous improvement
- Strategic planning
- Strategic alliances
- Performance metrics
- Documentation requirements
- Managing documents
- Microsoft Visio
- Microsoft SharePoint
- Dropbox
- DocuSign
- Slack
- Teams
- Zoom
- Multitasking
- Problem solving
- Agile methodology
- Process improvement
- Staff hiring
- Scope definition
- Interpersonal communication
- Infrastructure planning
- Team building
- Enterprise software
- Business intelligence
- System integration
- Multitasking
- Data privacy
- Organizational skills
- Problem solving
- Continuous improvement
Certification
- Microsoft Certified Solutions Expert
- India Cost & Management Accounting coursework
- Certified ScrumMaster
- Standards Workgroup-Chair, Trusted Network Communications Group of Trusted Computing Group
- Key Contributor to BIOS Integrity Measurements standards
- Key Contributor to TPM 2.0 Mobile Reference Architecture
References
Detailed References Available on Request
Languages
- English
- Hindi
- Bengali
- Gujrati
Languages
English
Native/ Bilingual
Hindi
Native/ Bilingual
Gujarati
Native/ Bilingual
Bengali
Native/ Bilingual
Spanish
Limited
Accomplishments
Certified ScrumMaster
Affiliations
Red Cross
Work Preference
Job Search Status
Open to workWork Type
Full TimeLocation Preference
RemoteHybridSalary Range
$400000/yr - $650000/yrTimeline
Software Development Manager III
AWS
01.2022 - Current
Network Development Manager III
AWS
01.2020 - 01.2022
Principal Service Engineering Manager
Microsoft Corporation
01.2015 - 01.2019
Senior Security Strategist
Microsoft Corporation
01.2008 - 01.2015
Group Manager
Microsoft Corporation
01.2005 - 01.2008
Master of Business Administration - Marketing Management & Information Systems
Texas Christian University