Atulit Gupta
Business System Manager Salesforce
Redmond,WA
Summary
Excellent relationship-building and planning abilities gained during 11+ years of related experience. Experienced Systems Manager knowledgeable about Planning, implementing and maintaining business information systems. Good at integrating information from different data centers in cluster arrangements. Proven skills in CRM(Salesforce) customization. To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
4
4
years of post-secondary education
11
11
years of professional experience
Work History
Business System Manager Salesforce
The OctaveGroup
05.2015 - Current
- Currently managing small team of two people.
- Working on Lightning migration from Salesforce Classic as Technical Lead Architect.
- Successfully delivered B2B E-Commerce implementation for our Octave Group customers.
- Successfully delivered two ERP(Oracle EBS and EPICOR) implementations within the ORG with role of Technical Architect.
- Service Cloud implementation of Chat enablement.
- Involved in Salesforce.com Application Setup activities and customized apps to match functional needs of the organization.
- Implemented the requirements on Salesforce.com platform and Force.com IDE Plug-in using Eclipse.
- Successfully integrated internal systems with Salesforce using Rest APIs.
- Intensely worked with Apex, S-Controls, Triggers, API integration with other 3rd party apps(DocuSign, Service Channel).
- Developed various Custom Objects, Tabs, Components and Visual Force Pages.
- Developed and configured various Custom Reports and Report Folders for different user profiles based on the need in the organization.
- Worked on Salesforce Communities.
- Designed their community to match their brand and website look and feel.
- Content and navigation structure was highly customizable.
- Environment: Salesforce.com platform, Apex Language, Visual Force Pages, Data Loader, HTML, Java Script, S-Controls, Salesforce Communities, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Email Services, Security Controls, Annotations, Sandbox data loading, Eclipse IDE Plug-in
Salesforce Developer
Global Tech & Resources Inc, IL, GTR
02.2014 - 05.2015
- Developed Salesforce App currently live in AppExchnage: https://appexchange.salesforce.com/listingDetail?listingId=a0N3000000B5LEREA3
- Performed the roles of Business Analyst, Salesforce Developer and Admin in the organization.
- Develop the application creating Objects, Fields, Workflow rules, Validation rules and write triggers to initiate integration between different third party applications and Salesforce.com.
- Involve in development meetings to discuss technical details of the design application.
- Application has four stages for the recruitment of a candidate who is applying for the Job posted by clients on RPaaS.
- The application has four stages for recruitment of a candidate who is applying for Job posted by clients on RPaaS.
o Sourcing (Get the resume of candidates from different resources such as internal database, online application, websites etc)
o Qualifying (Different resumes will be then qualify based on the selection criteria's specified for the job.)
o Interviewing (After qualifying the candidates, interviews get scheduled.)
o On-Boarding (On selection of the candidate after interview they are finally get offers and on boarded the Job.
Technical Lead
Algoworks
Noida, India
04.2013 - 01.2014
- Mentored junior team members, providing educational expertise on technical concepts and Salesforce Customization.
- Defined parameters for technical development tasks such as API and data acquisitions.
- Designed and monitored required support structure needed to confirm stable and scalable application rollouts.
- Led DevOps teams during continuous integration / continuous delivery (CI/CD) processes.
- Offered input on technical and platform-related strategic planning initiatives, prioritizing overarching business goals.
- Used consultative sales approach to understand and meet customer needs.
Technical Lead
Astrea IT Services
Noida, UTTAR PRADESH
09.2010 - 04.2013
- Oversaw variety of projects, including budgets, milestones and team performance.
- Held final responsibility for architecture, design and implementation of customers company-wide platforms and applications.
- Designed and monitored required support structure needed to confirm stable and scalable application rollouts.
- Led DevOps teams during continuous integration / continuous delivery (CI/CD) processes.
- Offered input on technical and platform-related strategic planning initiatives, prioritizing overarching business goals.
- Delivered in-depth Salesforce training, imparting knowledge of best practices for protecting data and minimizing errors.
- Maintained routine communication with clients to assess overall satisfaction, resolve issues.
Education
Bachelor of Technology - Information Technology
IMS Engineering College
Ghaziabad, UP 08.2005 - 06.2009
Skills
Salesforce Sales and Marketing Cloud
Project lifecycle management
Requirements analysis
Adaptability
Interpersonal Communication
Web Services
Integrations
Timeline
Business System Manager Salesforce
The OctaveGroup
05.2015 - Current
Salesforce Developer
Global Tech & Resources Inc, IL, GTR
02.2014 - 05.2015
Technical Lead
Algoworks
04.2013 - 01.2014
Technical Lead
Astrea IT Services
09.2010 - 04.2013
Bachelor of Technology - Information Technology
IMS Engineering College
08.2005 - 06.2009