Atulkumar Patel
Cleveland,OH
Summary
Operations and finance leader with 10+ years of experience in hotel management and senior care administration, known for team coordination, process improvement, guest service recovery, and accurate budgeting.
Overview
9
9
years of professional experience
Work History
Hotel Management
Baymont Inn
Marianna, FL
04.2022 - 09.2026
- Supervised guest service staff and managed shift schedules across hotel departments to maintain optimal service levels.
- Coordinated daily front desk, housekeeping, and maintenance operations at Baymont Inn, ensuring seamless guest experiences.
- Addressed guest complaints, resolved room issues, and handled service recovery requests to enhance guest satisfaction.
- Trained employees on brand standards, service procedures, and safety rules.
Director of Finance Administration
Tapestry Assisted Living
Wickliffe, Ohio
10.2017 - 03.2022
- Directed finance administration for assisted living community operations and resident billing.
- Oversaw budget preparation, forecasting, and expense tracking for senior care services.
- Prepared monthly financial reports for senior management review.
- Managed accounts payable, accounts receivable, and monthly ledger reconciliations.
- Coordinated payroll processing and maintained accurate employee finance records.
- Reviewed resident contracts, payment plans, and refund documentation.
- Partnered with care leaders to align financial processes with daily operations.
- Supervised compliance documentation for audits, invoices, and payment approvals.
- Improved finance procedures supporting staff, residents, and family communication.
- Negotiated contracts with vendors in order to secure favorable pricing terms.
Education
MBA - Accounting And Finance
NC Bodiwala Commerece College
Gujarat, India06-1989
Skills
- Hotel operations
- Front office systems
- Housekeeping coordination
- Guest service recovery
- Budget management
- Revenue management
- Staff training
Timeline
Hotel Management
Baymont Inn
04.2022 - 09.2026
Director of Finance Administration
Tapestry Assisted Living
10.2017 - 03.2022
MBA - Accounting And Finance
NC Bodiwala Commerece College