Atzhiri Baltazar

Supported floor operations by identifying wood types. Facilitated a fast-paced work environment as a collaborative team member. Operated various machinery and assisted with painting tasks.

• Answering phone calls from Medicare coverage or other inquiries. Certified as ISG or Internal Support Group in Medicare. Which implicated helping customer representatives finding solutions or resolving inquiries that the beneficiary had during calls. Expectations for employment are being on time, using all available resources to help callers, and providing quality assistance on calls to our beneficiaries and other customer representatives. Skills used are customer service, patience, and being able to navigate all resources during research to provide correct information to the caller or customer representative.

• Assisted customers with service inquiries and provided support as a cashier. Maintained cleanliness of the serving area to enhance customer experience. Focused on meeting customer expectations during each visit.

• Assisted customers with dress fittings and provided guidance on sales techniques. Performed cleaning duties to maintain a tidy and inviting store environment.