Organized and bilingual candidate successful at managing multiple priorities with a positive attitude. Eager to contribute to team success through hard work, attention to detail and excellent communication skills. Clear understanding of working with various types of disabilities and a passion for helping others.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Warehouse Associate
Amazon
Thornton, CO
10.2020 - Current
Acknowledged safety issues and contacted shift supervisor regarding concerns and for quick resolution.
Shipped material and performed boxing, packing, labeling and preparation of related documents.
Completed daily cycle counts and quarterly inventories and resolved variances to maintain data accuracy.
Consistently lifted materials weighing as much as 50 pounds.
Manually or mechanically loaded and unloaded materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles
Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.
Lead Waitress
Little Toad Creek Brewery & Distillery
Silver City, NM
06.2017 - 08.2020
Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
Applied comprehensive knowledge of wine, cider and beer to increase daily beverage sales.
Scheduled numerous reservations and managed seating arrangements simultaneously in high-traffic restaurant while maintaining calm, professional demeanor.
Oversaw daily operations of service team, delegated tasks, and trained new staff.
Kept register accurate through correct billing, payment processing and cash management practices.
Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
Achieved monthly sales goals by using successful strategies to promote specials, desserts and alcoholic beverages.
Supervised server staff and simultaneously served personal section of tables.
Instructional Assistant
Silver Consolidated Schools
Silver City, NM
08.2018 - 05.2019
Assisted in daily tasks such as recording data, one on one instruction, and behavior intervention as dictated by STAR learning program.
Worked alongside school's BCAA and RBT and began BT training.
Supported student learning objectives through personalized and small group assistance.
Used behavior modeling and specialized teaching techniques to share and reinforce social skills.
Provided support during classes, group lessons and classroom activities.
Provided support to help students with special needs learn and grow.
Demonstrated knowledge of evidence-based strategies to foster independence and social academic engagement.
Observed, monitored and recorded problem behaviors through accurate behavior-consequence data collection, graphs and anecdotal notes.
Conducted functional behavior assessments, functional analysis, preference assessments and assessments of basic learning and language skills to identify target behaviors and purpose of behaviors.
Education
Bachelor of Arts - Sculpture
Western New Mexico University
Silver City, NM
06.2017
Skills
Motivated Team Player
Bilingual; read, verbal, and written in Spanish and English